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Rossi Cleaners

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Rossi Cleaners Reviews (1)

I brought my bedding set to be dry cleaned and was told to would be ready to be picked up in a week and a half, I went back in 2 weeks to pick it up and was told when I was there that their machine had broke and that they took my articles to there other location. I then asked the woman working when they would be done and she said to call during the week she didn't know so I called the following Monday morning and the man I spoke to said that they are at the [redacted] location and could be picked up anytime. I went about 1 week later to pick it and come to find out one piece of the bedding set was not there. The following day I receive a call saying items are ready. I went to pick up the items today and the woman was extremely rude and instructed my that I need to pay full price or my items will just be sold. Needless to say I did not pay full price and was told I need to comeback in the morning to speak to a manager which I will be doing first thing tomorrow morning. Not once was I contacted by Rossi's through out this month long process to be made aware of what was happening.Desired SettlementMy desired settlement would be not to pay a time for my dry cleaning.Business Response Contact Name and Title: [redacted]Contact Email: [redacted]@verizon.netJust received second notice on 10/15/13. We DID NOT receive initial complaint. I am away until 10/18/13. We will respond but we would like to confer with others and supply accurate dates. Please allow us until 10/21/13 to respond.

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Description: Dry Cleaners

Address: PO Box 511, North Oxford, Massachusetts, United States, 01537-0511


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