Rossi's Performance Motorsports, LLC

Company Name:    Rossi's Performance Motorsports, LLCCompany Contact Name:    Gayle R[redacted]Company Contact Phone:   [redacted]Company Contact Email:   [redacted]Consumer's Name:   [redacted]Revdex.com Staff...

Member (if you know):    [redacted]Complaint Information:    While it is true we had this customers truck for several months at the shop there's more to the story of this particular job. During the vehicles time here we installed a cat-back exhaust kit , air intake & front bull bar--along with the customers supplied speakers , amp , subwoofers & radio. Unfortunately some of those parts the customer supplied didn't fit the vehicle and we acquired them [ some taking a week or so to get] , then the customer wanted to upgrade the radio unit which took a bit more time. Keep in mind we are a small shop and have the regular scheduled jobs coming and going, not allowing us to work on "project vehicles" like this one. Several times during the vehicles stay we suggested the vehicle was able to drive if needed--his response was he had a second vehicle to drive and leave it at the shop to finish. Note: The vehicle has been delivered and he expressed that all product works as it should. Lets look at the actual amounts: 1211.25 [product] 885.80 labor [10.3@ 86 hour] --Head to toe on this vehicle we have over 30 hours invested in this job and have charged the customer only 10.3 -- I believe this was a very reasonable price and should be compensation for the extra time we had the vehicle. Sent on:     5/17/2016 5:35:51 PM