I had bought a pair of jeans from the new Truro store 2 weeks ago. Brought them home and wore them out to lunch with a friend. She had noticed on the back leg a rip which was hard to see folded up. I did try them on in the store, and when I knew they fitted well threw out the receipt. Since the 6 to 8 in. cut was very obvious that it was from a packing knife or exacta blade I returned them. They told me I could not exchage them for a new pair without a receipt. Who keeps receipts when you are wearing the jeans. I didnt ask for money back just to exchange. Very disappointed and on a pension cannot afford to just throw them away. I will not be buying clothes there again.
I had bought a pair of jeans from the new Truro store 2 weeks ago. Brought them home and wore them out to lunch with a friend. She had noticed on the back leg a rip which was hard to see folded up. I did try them on in the store, and when I knew they fitted well threw out the receipt. Since the 6 to 8 in. cut was very obvious that it was from a packing knife or exacta blade I returned them. They told me I could not exchage them for a new pair without a receipt. Who keeps receipts when you are wearing the jeans. I didnt ask for money back just to exchange. Very disappointed and on a pension cannot afford to just throw them away. I will not be buying clothes there again.