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Roth Group Reviews (2)

This email is to the respond to the
complaint on Harbor Inn SeafoodMrs *** dined with Harbor Inn on Friday April 1. Harbor Inn did over charge Mrs *** debit card as a mistakeWhen we realized it the next morning we contacted our processor *** *** and they assured us that the transaction was cancelled without any problem to her account. Come to find out *** *** did not cancel the transaction and Mrs ***'s account overdrew. I contacted *** ***, *** *** and Mrs *** and exchanged phone numbers to make sure we can resolve the problem as soon as possibleHer money was returned to her on April and *** *** and *** *** covered all her fees. I spoke to her numerous of times and even offered to give her the $she spend in the restaurant that Friday nightShe stopped answering her phone and put negative comments on social mediaI understand mistakes happened and Harbor Inn did everything we could to fix the problem. Please feel free to contact me if you have and further questions (864) ***
Thank You

My money was returned to my account but my overdraft fees was not also my return check fees whit the company's that my checks return was not. Also the manger [redacted] stated that he would not charge me for my meal but I was still charged the 191.90 For my meal

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