Rotolo Chevrolet, Inc.

Initial Business Response /* (1000, 9, 2015/11/06) */
Contact Name and Title: *** ***
Contact Phone: 909/822/
Contact Email: ***@***.com
*** *** did purchase a Chevrolet Colorado
from Rotolo Chevrolet on 2/19/Our pre-owned vehicles go through an extensive
inspection processWe ran her Vehicle I.Dnumber through Carfax and Autocheck and there are no accidents reportedGiven this information and the fact that she has had the vehicle in her possession for more than years, we are unable to prove any validity in her claimTherefor, we decline to make any adjustments for Ms***
Initial Consumer Rebuttal /* (3000, 11, 2015/11/06) */
(The consumer indicated he/she DID NOT accept the response from the business.)
Because I am a careful driver so they or yourself can check my DMV record.To prove I never had an accident with this truckBut sad it took an accident to discover the frame damage.So it took 5yrs of careful driving& then the accident to discover the damage on my truckFix Auto Moreno Valley took pictures before repairs were donethey couldn't believe I had bought the truck from Rotolo ChevroletI didn't ask for this accident I thank god this happened or I would never found out the prior damage this truck had
Final Business Response /* (4000, 16, 2015/11/10) */
Final Consumer Response /* (4200, 20, 2015/11/17) */
also I keep leaving out that my Chevy Colorado was in an accident before I bought itthe proof is the right rear passenger side has proof on the paint is chippingI wish & hope you can send somebody to examine my truck pleasethis will satisfy any doubts you might haveI feel that Fix Auto Moreno Valley& GEICO has provided you with pictures of the prior damage that was unaware of.Why would they have sign those papers to release of liability? Please,please come & see the Chevy Colorado I have nothing to hideCall me to come & see the truck again I have nothing to hide

Response:
Our records indicate that a check,#in the amount of $was sent to GM Financial Services on July 21, regarding account #It may take the lender to weeks to post the funds to the account

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID 12285569, and find that this resolution is satisfactory to me.