Rouge NYC

To our Dear guest and whom it may concern, Thank you for choosing our restaurant and we hope that this misunderstanding won't stop you from visiting us againWe contacted our POS company as well as the Credit Card Processor and your refund should hit your account within daysPlease let us know once it does by calling [redacted] We are sorry for causing the problem and hope to see you dining with us again Management

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I appreciate the response from the business and their readiness to refund unauthorized chargesI welcome this solution and I will ask Revdex.com to close this issue AFTER I get the refundThe business promised this process to take up to days (which is totally fine and reasonable), but I would like to keep this complaint open until thenIf and when I receive the refund as promised, I will be happy to immediately close the complaintTo that end, I again thank the restaurant for acknowledging the issue, and as soon as they rectify the problem, I will consider that the issue arose out of a misunderstand (which do happen), and will be happy to close the complaint.] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

To our Dear guest and whom it may concern, Thank you for choosing our restaurant and we hope that this misunderstanding won't stop you from visiting us again. We contacted our POS company as well as the Credit Card Processor and your refund should hit your account within 10 days. Please let us know...

once it does by calling [redacted]. We are sorry for causing the problem and hope to see you dining with us again Management

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I appreciate the response from the business and their readiness to refund unauthorized charges. I welcome this solution and I will ask Revdex.com to close this issue AFTER I get the refund. The business promised this process to take up to 10 days (which is totally fine and reasonable), but I would like to keep this complaint open until then. If and when I receive the refund as promised, I will be happy to immediately close the complaint. To that end, I again thank the restaurant for acknowledging the issue, and as soon as they rectify the problem, I will consider that the issue arose out of a misunderstand (which do happen), and will be happy to close the complaint.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:

[I appreciate the response from the business and their readiness to refund unauthorized charges. I welcome this solution and I will ask Revdex.com to close this issue AFTER I get the refund. The business promised this process to take up to 10 days (which is totally fine and reasonable), but I would like to keep this complaint open until then. If and when I receive the refund as promised, I will be happy to immediately close the complaint. To that end, I again thank the restaurant for acknowledging the issue, and as soon as they rectify the problem, I will consider that the issue arose out of a misunderstand (which do happen), and will be happy to close the complaint.]
 
 
 
 
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]

To our Dear guest and whom it may concern, Thank you for choosing our restaurant and we hope that this misunderstanding won't stop you from visiting us again. We contacted our POS company...

as well as the Credit Card Processor and your refund should hit your account within 10 days. Please let us know once it does by calling [redacted]. We are sorry for causing the problem and hope to see you dining with us again Management