This is a collections dispute letter that is required by law to be sent to the collection agencyThis allows for privacyThere are many [redacted] 's in our system and without identifying information we cannot respond without possibly giving another person with an identical name's information out and breaking privacy lawsIf you have a complaint about the company and it's actions, feel free to voice it herePlease, send document requests directly to the companyThank you
Initial Business Response / [redacted] (1000, 6, 2015/05/08) */ We received a letter on this account confirming ad stating bankruptcyWe have closed the account, sent notice to the client, and removed all reportingThis was our first knowledge of the BK
Initial Business Response / [redacted] (1000, 5, 2015/05/08) */ The Bankruptcy that we have found was discharged in This account was opened December of with a last payment date of December of The consumer may have this newer account confused with an older account that may have been included in Bankruptcy, or our bankruptcy records are showing incorrect dates for the consumer's BKPlease, have consumer confirm dates of BKThank you
Initial Business Response /* (1000, 5, 2015/05/14) */
We have not received a call from the consumer, request for documentation, or disputeWe can give the consumer requested informationPlease, have them contact us at XXX-XXX-XXXXWe are open 8:am to 5:pm cstWe can answer any
questions the consumer has at that timeA phone call should clear up any concerns the consumer has with the reported information
Initial Business Response /* (1000, 5, 2015/11/09) */
Based on the information that I am findingI'm not seeing where we spoke to miss ***Sometimes consumers will call in Irate and we don't get a chance to locate their accountsI've spoken to the collector and she believes this was one of
those callsThe call was endedWe have questions that we have to ask to verify identity and phrases that we are required to say by lawIf we can't verify identity or get out our required phrases because the consumer is refusing, we do terminate these callsI have put a note in the account and requested a letter sent to the consumer with verbiage explaining how she can dispute this account in writingWe pride our selves as a collection agency on being courteous to others, but we will end a call from time to timeIf a consumer is irate, a collector may have to raise their voice just to get a word inIt's not yellingWe try and explain that we can't comment on anything they are saying without us verifying their identityIt's a rare occurrenceSometimes personalities clashThere was no yelling in this callThere was a refusal by the consumer to verify informationThe letter for dispute will go out in the mail this weekI would request the consumer send it back via mail if she is wanting to dispute and/ or request more information
Initial Consumer Rebuttal /* (3000, 7, 2015/11/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response because I was not irate and I simply explained to the woman that I didn't have the account numberThe occurrence happened just the way I said it did when I reported itThe only irate individual was the woman I spoke withI will look for the letter in the coming week and will take my complaint further because it was totally unacceptable behavior on that employee's partI have also started the disputing process with the credit bureaus as well as exploring any other options to combat such negative behaviors from alleged creditors
Final Business Response /* (4000, 9, 2015/11/12) */
The consumer states in her original complaint that she called in and immediately started spouting of laws and stating that we were in violation of them and then states that she only wanted to get to the bottom of the bill to see if she owed itOur collector could not answer any questions until the consumer verified her IdentityOur collector ended the call when the consumer continued to want to fight about the law rather than verify identityFederal law does not require notification of credit reporting, nor does her home stateThe consumer has been notified, on many occasions, since that there was a bill owedShe has yet again been notifiedWe will await her dispute
Initial Business Response /* (1000, 6, 2015/05/08) */
We received a letter on this account confirming ad stating bankruptcy. We have closed the account, sent notice to the client, and removed all reporting. This was our first knowledge of the BK.
This is a collections dispute letter that is required by law to be sent to the collection agency. This allows for privacy. There are many [redacted]'s in our system and without identifying information we cannot respond without possibly giving another person with an identical name's information...
out and breaking privacy laws. If you have a complaint about the company and it's actions, feel free to voice it here. Please, send document requests directly to the company. Thank you.
Initial Business Response /* (1000, 5, 2015/05/08) */
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@roundtworecovery.com
We will treat this as a written dispute and follow the federal guidelines for answering credit disputes. FYI to the consumer. The last four of the social is [redacted] ...
Please, call or office or write to confirm or deny this being your account and identity. The phone number the consumer provided is the same number provided to the hospital. XXX-XXX-XXXX. If this is Identity theft, please, have the consumer fill out a fraud affidavit and forward to our office.
Initial Business Response /* (1000, 5, 2015/05/08) */
The Bankruptcy that we have found was discharged in 2005. This account was opened December of 2006 with a last payment date of December of 2008. The consumer may have this newer account confused with an older account that may have been...
included in Bankruptcy, or our bankruptcy records are showing incorrect dates for the consumer's BK. Please, have consumer confirm dates of BK. Thank you.
This is a collections dispute letter that is required by law to be sent to the collection agencyThis allows for privacyThere are many [redacted] 's in our system and without identifying information we cannot respond without possibly giving another person with an identical name's information out and breaking privacy lawsIf you have a complaint about the company and it's actions, feel free to voice it herePlease, send document requests directly to the companyThank you
Initial Business Response / [redacted] (1000, 6, 2015/05/08) */ We received a letter on this account confirming ad stating bankruptcyWe have closed the account, sent notice to the client, and removed all reportingThis was our first knowledge of the BK
Initial Business Response / [redacted] (1000, 5, 2015/05/08) */ The Bankruptcy that we have found was discharged in This account was opened December of with a last payment date of December of The consumer may have this newer account confused with an older account that may have been included in Bankruptcy, or our bankruptcy records are showing incorrect dates for the consumer's BKPlease, have consumer confirm dates of BKThank you
Initial Business Response /* (1000, 5, 2015/05/14) */
We have not received a call from the consumer, request for documentation, or disputeWe can give the consumer requested informationPlease, have them contact us at XXX-XXX-XXXXWe are open 8:am to 5:pm cstWe can answer any
questions the consumer has at that timeA phone call should clear up any concerns the consumer has with the reported information
Initial Business Response /* (1000, 5, 2015/11/09) */
Based on the information that I am findingI'm not seeing where we spoke to miss ***Sometimes consumers will call in Irate and we don't get a chance to locate their accountsI've spoken to the collector and she believes this was one of
those callsThe call was endedWe have questions that we have to ask to verify identity and phrases that we are required to say by lawIf we can't verify identity or get out our required phrases because the consumer is refusing, we do terminate these callsI have put a note in the account and requested a letter sent to the consumer with verbiage explaining how she can dispute this account in writingWe pride our selves as a collection agency on being courteous to others, but we will end a call from time to timeIf a consumer is irate, a collector may have to raise their voice just to get a word inIt's not yellingWe try and explain that we can't comment on anything they are saying without us verifying their identityIt's a rare occurrenceSometimes personalities clashThere was no yelling in this callThere was a refusal by the consumer to verify informationThe letter for dispute will go out in the mail this weekI would request the consumer send it back via mail if she is wanting to dispute and/ or request more information
Initial Consumer Rebuttal /* (3000, 7, 2015/11/12) */
(The consumer indicated he/she DID NOT accept the response from the business.)
I do not accept the response because I was not irate and I simply explained to the woman that I didn't have the account numberThe occurrence happened just the way I said it did when I reported itThe only irate individual was the woman I spoke withI will look for the letter in the coming week and will take my complaint further because it was totally unacceptable behavior on that employee's partI have also started the disputing process with the credit bureaus as well as exploring any other options to combat such negative behaviors from alleged creditors
Final Business Response /* (4000, 9, 2015/11/12) */
The consumer states in her original complaint that she called in and immediately started spouting of laws and stating that we were in violation of them and then states that she only wanted to get to the bottom of the bill to see if she owed itOur collector could not answer any questions until the consumer verified her IdentityOur collector ended the call when the consumer continued to want to fight about the law rather than verify identityFederal law does not require notification of credit reporting, nor does her home stateThe consumer has been notified, on many occasions, since that there was a bill owedShe has yet again been notifiedWe will await her dispute
Initial Business Response /* (1000, 6, 2015/05/08) */
We received a letter on this account confirming ad stating bankruptcy. We have closed the account, sent notice to the client, and removed all reporting. This was our first knowledge of the BK.
This is a collections dispute letter that is required by law to be sent to the collection agency. This allows for privacy. There are many [redacted]'s in our system and without identifying information we cannot respond without possibly giving another person with an identical name's information...
out and breaking privacy laws. If you have a complaint about the company and it's actions, feel free to voice it here. Please, send document requests directly to the company. Thank you.
Initial Business Response /* (1000, 5, 2015/05/08) */
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@roundtworecovery.com
We will treat this as a written dispute and follow the federal guidelines for answering credit disputes. FYI to the consumer. The last four of the social is [redacted] ...
Please, call or office or write to confirm or deny this being your account and identity. The phone number the consumer provided is the same number provided to the hospital. XXX-XXX-XXXX. If this is Identity theft, please, have the consumer fill out a fraud affidavit and forward to our office.
Initial Business Response /* (1000, 5, 2015/05/08) */
The Bankruptcy that we have found was discharged in 2005. This account was opened December of 2006 with a last payment date of December of 2008. The consumer may have this newer account confused with an older account that may have been...
included in Bankruptcy, or our bankruptcy records are showing incorrect dates for the consumer's BK. Please, have consumer confirm dates of BK. Thank you.