Rountree Moore Ford Lincoln

We have reached out to the customer and scheduled an appointment to take care of his concerns

We have reached out to the customer and scheduled an appointment to take care of his concerns.

I have spoke to Mrs. [redacted] and made sure she received her tag and did agree to send her some gas money because she did have to rely on other means of transportation.Thanks,[redacted]

I am working with [redacted] to come up with a solution that he will be happy with.

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]
 thank you for you help, no one would contact me back about this matter as soon as the message was forwarded they got ahold of me and I was able to cancel the warranty...thank you so much!!!

The [redacted]'s have been contacted and adivised on the cancellation process.  I would like to apologize for any inconvenience.

Revdex.com:
in reference to complaint ID [redacted], I was unable to open the business owners response, or didn't receive it.  However, the business owner contacted me via phone and has offered to fix my problem.  Thank you...

very much for your help.  I will be recommending you to everyone.
Regards,
[redacted]

We have been in contact with the customer and come up with a resolution that he is happy with.[redacted]

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]
I...

am now waiting to hear back from Rountree Moore Ford for their decision on reimbursing me on my complaint.