Route 119 Auto Sales & Service

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted]

02/24/2015To whom it may concern.This is the first we have heard of a problemThe air bag light was on when ** *** purchased the vehicleShe asked if we could scan it to see what code was storedI went into the history on my
scannerThe code was bldriver seat belt buckle sensor short to groundSo we told her it either needed a new buckle sensor or has a wire shorted to groundShe knew about this problem at time of purchaseI did not know of any engine or egr light on because it would have come up in the codes.If the lights were on at time of purchase I think she would have asked us about themAs far as the other lights, In *** County we do not have emissions inspectionSo a vehicle with engine light on passes our safety inspection.We sold the vehicle as is and she was aware that the vehicle was sold as is.Attached is copies of as is forms and bill of sale and scanner history of codes when it was scanned before purchase.I can not refund money on a vehicle sold as is.Thank You

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards, [redacted]

Review: I purchased a 2004 Suzuki XL7 on 01/10/2015 from this place. I asked them about the airbag light being on and they told me it was just a switch. Within a week of purchase I have had to put in 800 for a check engine light coming on which had to do with the fuel evaporation sensor, but also now have to put in over 2000 for an EGR light coming on. My garage also checked out the airbag light and told me that the vehicle should have never been sold as there is a problem with the airbag system, that I was never told about.Desired Settlement: I would like a refund of 3900 and I will return the vehicle to them. I am on disability and cannot afford to purchase a different car until I have my money back.

Business

Response:

02/24/2015To whom it may concern.This is the first we have heard of a problem. The air bag light was on when [redacted] purchased the vehicle. She asked if we could scan it to see what code was stored. I went into the history on my scanner. The code was bl1382 driver seat belt buckle sensor short to ground. So we told her it either needed a new buckle sensor or has a wire shorted to ground. She knew about this problem at time of purchase. I did not know of any engine or egr light on because it would have come up in the codes.If the lights were on at time of purchase I think she would have asked us about them. As far as the other lights, In [redacted] County we do not have emissions inspection. So a vehicle with engine light on passes our safety inspection.We sold the vehicle as is and she was aware that the vehicle was sold as is.Attached is copies of as is forms and bill of sale and scanner history of codes when it was scanned before purchase.I can not refund money on a vehicle sold as is.Thank You

Consumer

Response:

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.