Route 22 Kia

plates were delivered to customer on 7/we called them this morning and confirmed that the customer has received the plates

As we are unable to corroborate this customers complaint after reviewing our paperwork, we ask the customer to please call our Corporate Customer Relations Manager, Ed C*** at *** ext*** or visit him at Route Honda in Hillside NJ to review both her concerns and her paperwork

*** *** chose to purchase a Nissan Altima with miles on itThis vehicle was sold as allowed by law and chose not to purchase an extended vehicle service contract should the vehicle break downdays later *** *** had mechanical problems with the
vehicle and was provided with a loaner vehicle at the dealerships expense.On October 18 Route Kia took the Nissan Altima back and sold the customer a Kia Sedona.Route Kia acted in good faith by supplying a loaner to the customer at no charge and reversing the original deal.*** *** has been treated fairly and we look forward to resolving any further issues.Sincerely,*** ***General ManagerRoute Kia

we took care of fuel guage problem on april 18th by replacing the sending unit. we replaced the right headlight assembly on april 5th. we have not heard from costomer since, so we assumed everything is now ok with vehicle. we will call her today to confirm that the car is now ok.

plates were delivered to customer on 7/19. we called them this morning and confirmed that the customer has received the plates.