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Route 22 Nissan

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Reviews Route 22 Nissan

Route 22 Nissan Reviews (8)

As per their website Nissan Pathfinder lease Per month is plus down payment for yearsOther than down payment tax, document fee, dmv fee, and other few fees which consumer has to bearThere is a lady who chat with me and took my all details and told you can come to PM on 3/30/which our representative will explain the exact amount Upon reaching, one representative asked few questions like are you going to buy todayare you ready to pay donw payment, taxes and fees extra, we do have only red colorWhen I replied yes for every thing, he went on discussing to a manager and then he said we dont have on inventory If they dont have in inventory then why they took my appointment? I spend my valuable time to go there and at last they are saying they dont have

Bought a used vehicle in April of First day home and the key would not turn in the ignition Was told to bring it to a local dealer to repair and Route would pay the bill Route refused to pay, so I had to take the car to them While at the other dealership for inspection, our car FAILED Numerous things wrong with the car Bad tires, bad breaks, bad rotors, missing lug nuts, faulty blinker, etcetc went round and round with Route and they never fixed the ignition Told me it was fine Very rude and very belittling I don't trust them AT ALL!! Had to get corporate Nissan involved

I traded my vehicle in and the establishment was to send the payoff to my finance company which the total given for payoff was a ten day periodI have called them numerous times and was informed a manager would return my callTo date I still have not received a return call in reference to why the payoff has not been paidThe paperwork was processed at a day payoff amount which has not been paidMy credit report at this time shows a delinquent status for a vehicle I no longer am in possession of or no longer ownThis establishment was well aware of the date of payoff as I gave one total and the salesmen stated no this is it here as the day payoff amount

We reissued the customers check , she picked up her check on Monday

I tried to make a deal with this dealership and the Salesperson Dave T [redacted] relayed the wrong information to his Manager Tom E [redacted] and MeDave T [redacted] supposedly gave Tom E [redacted] the wrong model carBut Dave T [redacted] was in contact with me via texts and phone calls with the correct vehicleHe sent me the lease price, pictures, gave me my credit approval, gave me the go ahead to call my insuranceScheduled me to come in to pick up the car the next morning At pm Dave T [redacted] sends me a text stating they discovered a mistakethe deal was for a different model carhe continues and says he caught the managers errorI had fell asleep and texted Dave T [redacted] back at 1am in the morning letting him know how upset I wasA text not a call The following morning I received a call from Tom E [redacted] a manager who apologized and said he would try to helpHe said he would have

I brought a vehicle on February 22, and returned it on February 23, ( didn't even have the vehicle hours)They didn't want to return my $3,000, that I put down for the down paymentI've called the dealership on numerous occasions and spoke with numerous sales men (Mike G and the general manager) and I just keep being told it'll be refunded in 5-daysAs you can see, based on the dates; it's passed that time frameWhenever I call them, I keep being told that the managers are busy, I get left on hold for over minutes or more, I keep being told about the refund policies (which is 5-days)None of my money has been refunded to me ($2,was paid with my [redacted] and $in cash)Nothing has been refunded

[redacted] check was mailed out to her first week of December, she called stating she never received the checkWe stopped payment on the check and reissued a new one which will be here this afternoon ready for her to pick up as requested

Car was impounded 11/because of an error on paperwork that I was provided by the dealer on 1/29/after leasing a new vehicleError was pointed out by a police officer following an accident last weekDealer listed incorrect license plate on registration carPlate listed on reg was reported stolen in July well before I returned the lease back to Nissan to lease a new vehicleNot only did this result in my car being impounded but also a ticket for fictitious platesI visited the dealer the next day in hopes to get the problem resolved but that did not happen even after being there for two hoursI have been back and forth on the phone with the dealership as well as the contact number and this problem has yet to be solvedWhen communicating with the dealership they have been so dismissive and don't seem to care about this issue at allThe last manager that I spoke to via phone says " when you go to court for this see if they'll dismiss it" What kind of help is that ?!

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