Routhier, George D.

Product defective. Camper leaks water consistently from bathroom shower for two seasons. Have contacted dealer, multiple times with no resolvement

Purchase date: 03/17/2012.. [redacted] RV Dealer: ALL RV - 2[redacted] Sales Rep: [redacted]-- [redacted] Model: [redacted]--New Factory Order.--Total Purchase price: 22,245.77--$5,000.00 cash down payment--Loan Amt: $17,195.77 through [redacted]-- Personally picked up from dealer in [redacted] on May 24, 2012... Since day of receiving camper directly from [redacted], we have had a slew of problems, the most important being massive and consistent water leakage from under the shower stall that runs throughout the bathroom floor into the hallway and along the toilet wall and into our bedroom. We have had a consistent problem with water leakage from both water holding tanks, dripping from the bottom valves as well as midway up the tank, (when we fill them completely) where the hose line runs into the tank. We have had problems with the shower faucet leaking, and most recently, problems with the battery charge circuit clicking. On the advice of our dealer, we had taken it to an RV place in ** in the Summer of 2012, to have the leaks fixed. While he found a host of other problems, the leaking was fixed only temporarily. After having contact from [redacted], they had told us to take it back to our dealer. We took it back to ALL RV in **, to have it repaired by them on May 18, 2013...... They had it for two weeks to repair the following: (1) replace Charge Circuit for battery-- (2) Shower leakage..The repaired the faucet leakage by actually installing them "upside down" making the hot water faucet on the right, cold on the left and still leaking. Did not repair water leakage coming from under shower stall, running out the bathroom door into hallway and bedroom...(3) They resealed water holding tanks, but did not address problem from water leaking midway up tank and fittings still leak...(4) Some of the tanks were miswired on inside gauge, they apparently re-wired it. We picked it up from them just a day or two before our 10-day vacation... (1)The day before we left on vacation... we had no 12-volt power. We had to call a mobile repair unit to replace what the dealer had supposedly repaired which cost us $560.00. (2) While on vacation, shortly after taking a shower, (with full hook-ups, and no hook-ups and only using our holding tanks) the water had started leaking from under the shower stall, which had lasted the whole 10 days of our trip. We had used approximately 10 towels, multiple times, to sop up all the water on our floor. Our main concern now, is how much structural damage there is from 2 seasons of water leaking onto the floor from under the stall. (3) Water holding tanks are still leaking from valve on bottom and halfway up underside of tank where hose comes in to supply trailer with water... (4) Shower faucet re-installed by dealer upside down.