Royal Automotive Company

The vehicle mentioned was located feet down an embankment where it struck a fence, ending up in the *** *** on the side of exit * off *** **To prevent any additional damage to the vehicle and environment, we used a ton Rotator to safely bring the vehicle back to the
roadwayThe vehicle was then towed using a light duty flatbed tow truckCompany policy is that all belongings in the vehicle be released to the registered owner of the vehicle, who in this case is *** *** ***, or a release form be signed by the registered owner authorizing another party to retrieve personal belongings out of the carA release form was emailed to a representative of *** *** *** on 12/7/and since has not been sent back completedA representative of *** contacted us on 12/5/at 1:48PM asking for charges on the vehicleA copy of the bill was faxed on 12/5/at 1:54PM per ***’s requestThe representative contacted us the following day, 12/6/stating that they never received the faxWe emailed a copy of the bill on 12/6/The bill was received because the *** Representative asked specific questions about the bill and asked for pictures of the accident scene, which were also emailed to *** on 12/6/We have not spoken to *** regarding this vehicle since sending them a copy of the bill on 12/6/Neither ***, or *** *** *** has contacted Grand Prix regarding the cost of the billAs a gesture of good faith, we will allow the complainant to gather all personal belongings out of *** ***’s vehicle

[A default letter is provided here which indicates that the business has not responded to you directly.  If you wish, you may update it before sending it.]
Revdex.com:
At this time, I have not been contacted by Royal Automotive Company regarding complaint **...

[redacted]
Regards,
[redacted]