Royal Automotive Group

[redacted] was provided a full breakdown of the service for her vehicleIt was explained to her that these vehicles service intervals are either once a year or every 10k milesSince her vehicle is years old tat would be a 40K serviceIt also spells this out in the factory maint manual in her vehiclesShe signed the repair order for the oil and filter change, replacement of the pollen filter, full vehicle visual inspectionwe also diagnosed the drivers mirror being inop at no additional chargewe also contacted and received approval from her service contract to have the part repairedshe was provided an estimate of repairs upfront which she signedwhen she picked up the vehicle she had an issue with the charges and my service manager made a one time goodwill adjustment to help herwe charged the charges from $which she approved and she only pair please let me know what else is need

** *** was fully aware of the titling requirements
We have reviewed this on multiple occasions with multiple people and the answer is the same ..the title is not in his name and can not be
The issue ** *** has is an internal family matter that is not our responsibility
We offer
nothing to resolve the above

*** *** was provided a full breakdown of the service for her vehicleIt was explained to her that these vehicles service intervals are either once a year or every 10k milesSince her vehicle is years old tat would be a 40K serviceIt also spells this out in the factory maint manual in her
vehiclesShe signed the repair order for the oil and filter change, replacement of the pollen filter, full vehicle visual inspectionwe also diagnosed the drivers mirror being inop at no additional chargewe also contacted and received approval from her service contract to have the part repairedshe was provided an estimate of repairs upfront which she signedwhen she picked up the vehicle she had an issue with the charges and my service manager made a one time goodwill adjustment to help herwe charged the charges from $which she approved and she only pair please let me know what else is need

Hello,?
I submitted a auto warranty cancellation case this noonand my problem just been solve by my the merchant, and please cancel and close my caseThank you so much for your assistance, thank you
?
Bests,
*** *** ***

Hello, 
I submitted a auto warranty cancellation case this noon. and my problem just been solve by my the merchant, and please cancel and close my case. Thank you so much for your assistance, thank you.
 
Bests,
[redacted]

[redacted] was provided a full breakdown of the service for her vehicle. It was explained to her that these vehicles service intervals are either once a year or every 10k miles. Since her vehicle is 4 years old tat would be a 40K service. It also spells this out in the factory maint manual in her...

vehicles. She signed the repair order for the oil and filter change, replacement of the pollen filter, full vehicle visual inspection. we also diagnosed the drivers mirror being inop at no additional charge. we also contacted and received approval from her service contract to have the part repaired. she was provided an estimate of repairs upfront which she signed. when she picked up the vehicle she had an issue with the charges and my service manager made a one time goodwill adjustment to help her. we charged the charges from $375.00 which she approved and she only pair 288.61. please let me know what else is need