Not pleased with the product, want to return mattress and get my money returned My daughter's Christmas present from me was to be a new mattressI went to Royal ,INCto check out what they had, since I heard that they would make what you wantI stressed that she (daughter) preferred very firm mattressesI was told by [redacted] which bed was firmest from or mattresses on the floor A few days later I came with my daughter to let her tryout the mattressesI dealt w/ [redacted] that day We decided on"MTF 5/0"I did not write the date The order form that came with the mattress lists paid, due and shipped dates as 12/16/ It may have been a few days after the arrival of the said mattress that I spoke w/ [redacted] and told her that Blair (daughter) complained that the bed seemed too soft "squishy" When I spoke w/ [redacted] regarding [redacted] remarks, [redacted] said that she should give it a little while and that it took some "getting used to" I even went back to Royal to sit on th
Not pleased with the product, want to return mattress and get my money returned My daughter's Christmas present from me was to be a new mattressI went to Royal ,INCto check out what they had, since I heard that they would make what you wantI stressed that she (daughter) preferred very firm mattressesI was told by [redacted] which bed was firmest from or mattresses on the floor A few days later I came with my daughter to let her tryout the mattressesI dealt w/ [redacted] that day We decided on"MTF 5/0"I did not write the date The order form that came with the mattress lists paid, due and shipped dates as 12/16/ It may have been a few days after the arrival of the said mattress that I spoke w/ [redacted] and told her that Blair (daughter) complained that the bed seemed too soft "squishy" When I spoke w/ [redacted] regarding [redacted] remarks, [redacted] said that she should give it a little while and that it took some "getting used to" I even went back to Royal to sit on th