Sign in

Royal Building Products

91 Royal Group Crescent, Woodbridge, Ontario, Canada, L4H 1X9

Sharing is caring! Have something to share about Royal Building Products? Use RevDex to write a review
Reviews Siding Contractors, Outdoor Furniture Royal Building Products

Royal Building Products Reviews (%countItem)

I had Royal Building Products vinyl siding installed on my new home and garage in 2011. By 2015 it had faded substantially. I initiated a warranty (KXX-XXX). They would not send an inspector to look at the siding. I had to send a piece of siding from each side of the house and garage to them at my expense. After months I received a reply that 3 sides on the house and 2 sides on the garage would be covered and they would pay $125 per 100 square feet to have it installed. No contractor in my area was under $300 per 100 square feet to install. Now I had to go out and get quotes and send them to Royal. Finally almost a year and a half later after calling them they sent me coupons for the siding and labour. I brought the siding coupon to the store I purchased the siding from. I was told that they would not take the coupon as they had been waiting over a year to get paid by Royal for siding another customer had replaced. Eventually I was able to get the siding and have it installed. During the installation the contractor advised they were short 1 box to finish the job. As it was Friday afternoon and this was holding up the job I told him to go get a box so they could finish the job. Monday I went and got the receipt and sent it to Royal with an explanation as to why another box of siding was needed to complete the job. I spoke to Abba who provided me an email to send the receipt in. After a month the contractor advised they had not been paid by Royal (hopefully this is worked out now) so I called again, I spoke with Abba about the extra siding that was required, he asked if I had sent anything to him, I advised I did a month ago and he was able to find the email I sent. He advised he would have to speak to his supervisor about it. I asked why he hadn't already? He advised that his supervisor was busy, on training and other excuses. About 20 minutes later I received an email saying that "we don't pay for the material based on company policy. For the case like that you should have reach out to us and we will figure it out. Sorry once again there isn't much we can do." I can only imagine how long it would have taken to have a decision made if I had "reached out" to them. Again, having the contractor and their employees stand by as I call a company that cant make a decision within a month would have been unreasonable. From the inferior product to the poor warranty service this has been a nightmare.

Check fields!

Write a review of Royal Building Products

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Royal Building Products Rating

Overall satisfaction rating

Address: 91 Royal Group Crescent, Woodbridge, Ontario, Canada, L4H 1X9

Phone:

Show more...

Fax:

+1 (905) 850-9184
+1 (866) 274-5291
+1 (800) 461-0849
+1 (888) 857-7383
+1 (866) 699-0920
+1 (905) 856-3986
+1 (276) 782-3285

Web:

This website was reported to be associated with Royal Building Products.


This website was reported to be associated with Royal Building Products.



E-mails:

Sign in to see

Add contact information for Royal Building Products

Add new contacts
A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated