Royal Chair Caning & Repair Reviews (4)
View Photos
Royal Chair Caning & Repair Rating
Description: FURNITURE REPAIR & REFINISH
Address: 33 Lambert Lind Hwy, Warwick, Rhode Island, United States, 11385-3331
Phone: |
Show more...
|
Web: |
www.valuedrugmart.com
|
Add contact information for Royal Chair Caning & Repair
Add new contacts
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]...
Do not use these people. Their work is satisfactory and does not last. In addition they make appointments they do not keep and when they do they are RUDE!
Review: This company recaned three chairs for us about 15 months ago. The cane was defective and about seven months needed re-caning. Royal Caning agreed to do the chairs over and picked them up almost 3 months ago. They have failed to reply to multiple follow-up phone calls and failed to keep no fewer than three appointments, the most recent 10 days ago, when the chairs were supposed to be returned.The telephone is never answered by a person; messages left get no response. I told them (I mean left a message) one week ago that if I did not hear from them by today I would file a complaint with you.I hope you can help my wife and me.Desired Settlement: Repair and return our 3 chairs.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
the three chairs, re-caned, were delivered this evening. I have no doubt that the intervention of the Revdex.com is what made the difference.
My wife and I are most grateful.
Review: Royal Caning picked up 2 Prague chairs for caning. They failed to deliver them back to me on the scheduled date and never responded to repeated phone calls or emails. (They also have a website - [redacted].). It has been a number of weeks now and I have no idea if I will ever see my chairs again. Is there any way that you can intervene or trace them in my behalf? I'm really at a loss as to how to secure my chairs.
Thank you,
[redacted]Desired Settlement: I would like you to contact the business, if it still exists, and to have my chairs delivered to my home, recaned in the natural color cane that was requested.
Consumer
Response:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,