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Royal Mitsubishi

9325 Airline Highway, Baton Rouge, Louisiana, United States, 70815

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Royal Mitsubishi Reviews (%countItem)

• Mar 22, 2024

Jerry All is the BEST!
I recently totaled my minivan and needed to find something new ASAP. I reached out to Royal Mitsubishi and Jerry helped me throughout the entire process. From buying a brand-new Outlander, that just wasn't big enough for my large family, to returning the Outlander and purchasing an Armada. Jerry made the entire experience a pleasant one. He was kind and patient with me. I would definitely recommend Jerry All and Royal Mitsubishi to anyone looking for a smooth transaction!

Upon selling a 2013 Nissan Pathfinder to me on April 29, 2019; these people under false information, lured me back to the dealership to sign 2 documents which was never the case. The advised me they were taking the vehicle back, as if this date May 21, 2019; because they said they couldn't find a finance company which was not the case as I talked to the company financing the vehicle on May 5, 2019. They are rude people. They lie to your face. They should be out of business. They then said my vehicle I trained in was on the lot. That was also another lie as it is on another lot done else. I have been waiting for more than 30 minutes for my old vehicle. Due to this, I have lost both my driving jobs! This is obscured! They need to be closed down!!

Royal Mitsubishi Response • May 22, 2019

Mr. returned the vehicle yesterday. It was explained to him by management that because he had changed jobs before the bank could verify his employment his deal was declined. We arrange the financing for most of our customers as a convenience to them. However, the final approval lies with the various banks and their specific guidelines. I am told Mr. understood this when he left the dealership yesterday and he is no longer mad at Royal Mitsubishi. He certainly is free to arrange his own financing and return to Royal to make the same deal.

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Owner Loyalty Manager
Royal Nissan
Royal Mitsubishi

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Address: 9325 Airline Highway, Baton Rouge, Louisiana, United States, 70815

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