Royal Palace Jewelry

Purchased a large, beautiful bracelet stamped "Sterling" with large square turquoise stonesI was assured they were realThe price tag read over $1,and she told me I could have it for $This is what I paidShe counted each large turquoise stone and said "one hundred", "two hundred", intimating the piece's true value (there were seven stones)I noticed the metal was not marked with the ".925" stamp indicating real sterling silver but rather was stamped only "Sterling"; I figured this meant this probably meant it was inferior to sterling silver, but I liked the look and the stones and bought it anywayI was told it was handcrafted by a regional Native American artist Within two weeks a stone fell outI was lucky to retrieve itThen I noticed a second stone loose and jiggling in its placeFor $this should not be happening this quicklyI took good care and did not get the piece wetLater when reading online reviews of this store there were many negative ones referring to the owner with derogatory terms (he stood silently there while I dealt only with a European-accented lady for the entire transaction), and said this part of town is a "tourist trap" and the shoppers "marks"I actually own a shop in an adjacent neighborhood, and I'm afraid now I'd have to concur and will tell my customers to avoid shopping in "Old Town Scottsdale" shops, at least for "Native" jewelryThe reviews also stated products are misrepresented with fake jewels, etc(when later appraised) The construction of my bracelet, while beautiful and I believe to be real stones probably set in a silver-alloy, is not the quality for which I paidI will stick to a mainstream certified jewelry store from now onI'm sure the shop would refuse a refund, possibly offer to repair my piece, but I'm going to entrust it to an artist from my own shop who makes jewelry and will repair it for me since I'd like to keep it if it can be securely repaired Royal Palace Jewelry on Main Stin Scottsdale is not a member of the Revdex.comI recommend staying far away

Purchased a large, beautiful bracelet stamped "Sterling" with large square turquoise stones. I was assured they were real. The price tag read over $1,600.00 and she told me I could have it for $500. This is what I paid. She counted each large turquoise stone and said "one hundred", "two hundred", intimating the piece's true value (there were seven stones). I noticed the metal was not marked with the ".925" stamp indicating real sterling silver but rather was stamped only "Sterling"; I figured this meant this probably meant it was inferior to sterling silver, but I liked the look and the stones and bought it anyway. I was told it was handcrafted by a regional Native American artist.

Within two weeks a stone fell out. I was lucky to retrieve it. Then I noticed a second stone loose and jiggling in its place. For $500 this should not be happening this quickly. I took good care and did not get the piece wet. Later when reading online reviews of this store there were many negative ones referring to the owner with derogatory terms (he stood silently there while I dealt only with a European-accented lady for the entire transaction), and said this part of town is a "tourist trap" and the shoppers "marks". I actually own a shop in an adjacent neighborhood, and I'm afraid now I'd have to concur and will tell my customers to avoid shopping in "Old Town Scottsdale" shops, at least for "Native" jewelry. The reviews also stated products are misrepresented with fake jewels, etc. (when later appraised).

The construction of my bracelet, while beautiful and I believe to be real stones probably set in a silver-alloy, is not the quality for which I paid. I will stick to a mainstream certified jewelry store from now on. I'm sure the shop would refuse a refund, possibly offer to repair my piece, but I'm going to entrust it to an artist from my own shop who makes jewelry and will repair it for me since I'd like to keep it if it can be securely repaired.

Royal Palace Jewelry on Main St. in Scottsdale is not a member of the Revdex.com. I recommend staying far away.

Purchased a large, beautiful bracelet stamped "Sterling" with large square turquoise stones. I was assured they were real. The price tag read over $1,600.00 and she told me I could have it for $500. This is what I paid. She counted each large turquoise stone and said "one hundred", "two hundred", intimating the piece's true value (there were seven stones). I noticed the metal was not marked with the ".925" stamp indicating real sterling silver but rather was stamped only "Sterling"; I figured this meant this probably meant it was inferior to sterling silver, but I liked the look and the stones and bought it anyway. I was told it was handcrafted by a regional Native American artist.

Within two weeks a stone fell out. I was lucky to retrieve it. Then I noticed a second stone loose and jiggling in its place. For $500 this should not be happening this quickly. I took good care and did not get the piece wet. Later when reading online reviews of this store there were many negative ones referring to the owner with derogatory terms (he stood silently there while I dealt only with a European-accented lady for the entire transaction), and said this part of town is a "tourist trap" and the shoppers "marks". I actually own a shop in an adjacent neighborhood, and I'm afraid now I'd have to concur and will tell my customers to avoid shopping in "Old Town Scottsdale" shops, at least for "Native" jewelry. The reviews also stated products are misrepresented with fake jewels, etc. (when later appraised).

The construction of my bracelet, while beautiful and I believe to be real stones probably set in a silver-alloy, is not the quality for which I paid. I will stick to a mainstream certified jewelry store from now on. I'm sure the shop would refuse a refund, possibly offer to repair my piece, but I'm going to entrust it to an artist from my own shop who makes jewelry and will repair it for me since I'd like to keep it if it can be securely repaired.

Royal Palace Jewelry on Main St. in Scottsdale is not a member of the Revdex.com. I recommend staying far away.