RPM Engine Exchange

Business Response to a Complaint cellPadding=0> Complaint ID#: [redacted] Company Name: rpm engine exchange Company Contact: [redacted] Company Phone: [redacted] Company Email: Person Who Sent the Complaint: [redacted] Staff Member: Response: Mr [redacted] sent in a complaint to the Revdex.com about his truck not being readyis old engine blew up and some of the parts that are supposed to come off of his engine and transfer to the new one were badwe had to find some replacement parts to finish the jobMr [redacted] picked up his vehicle on july 22nd and never sais anything to us about this matterHe was very happy with his truck and the way it rani hope this helps, if their is anything else we can do just let us know pleasesincerely, rpm engine exchange Sent on: 7/23/12:37:PM

Business Response to a Complaint Complaint ID#: [redacted] Company Name: RPM Engine Exchange Company Contact: Company Phone: ###-###-#### Company Email: Person Who Sent the Complaint: [redacted] Staff Member: Response: TO Whom it may concern, first thing is this business has only been open since August of so it could not have been here since The second thing is the engine has been overheated and ran out of oil, it was gone alot longer than weeksA rebuilt engine has to have the oil checked regularly because they will use some oil til the rings seat inThe customer was made well aware of this when the vehicle was picked upThe engine is now knocking because it was ran out of oil, all we can do is repair the vehicle at costwe will pull the engine out send to the factory and whatever they charge to repair it will be the costI hope this helps, if you need anything else from us just let us know, thank youSent on: 10/6/3:35:PM

Business Response to a Complaint
Complaint ID#:
***
Company Name:
rpm engine exchange
Company Contact:
*** ***
Company Phone:
*** *** ***
Company Email:
Person Who Sent the Complaint:
*** * ***
Staff Member:
Response:
Mr *** sent in a complaint to the Revdex.com about his truck not being readyis old engine blew up and some of the parts that are supposed to come off of his engine and transfer to the new one were badwe had to find some replacement parts to finish the jobMr *** picked up his vehicle on july 22nd and never sais anything to us about this matterHe was very happy with his truck and the way it rani hope this helps, if their is anything else we can do just let us know pleasesincerely, rpm engine exchange
Sent on: 7/23/12:37:PM

Business Response to a Complaint
Complaint ID#:
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Company Name: RPM Engine Exchange
Company Contact:
Company Phone: ###-###-####
Company Email:
Person Who Sent the Complaint: [redacted]
Staff Member:
Response: TO Whom it may concern, first thing is this business has only been open since August of so it could not have been here since The second thing is the engine has been overheated and ran out of oil, it was gone alot longer than weeksA rebuilt engine has to have the oil checked regularly because they will use some oil til the rings seat inThe customer was made well aware of this when the vehicle was picked upThe engine is now knocking because it was ran out of oil, all we can do is repair the vehicle at costwe will pull the engine out send to the factory and whatever they charge to repair it will be the costI hope this helps, if you need anything else from us just let us know, thank youSent on: 10/6/3:35:PM

Business Response to a Complaint Complaint ID#: [redacted] Company Name: RPM Engine Exchange Company Contact: Company Phone: ###-###-#### Company Email: Person Who Sent the Complaint: [redacted] Staff Member: Response: TO Whom it may concern, first...

thing is this business has only been open since August of 2014 so it could not have been here since 2013. The second thing is the engine has been overheated and ran out of oil, it was gone alot longer than 2 weeks. A rebuilt engine has to have the oil checked regularly because they will use some oil til the rings seat in. The customer was made well aware of this when the vehicle was picked up. The engine is now knocking because it was ran out of oil, all we can do is repair the vehicle at cost. we will pull the engine out send to the factory and whatever they charge to repair it will be the cost. I hope this helps, if you need anything else from us just let us know, thank you. Sent on: 10/6/2015 3:35:02 PM

Business Response to a Complaint
cellPadding=0>
Complaint ID#:
[redacted]
Company Name:
rpm engine exchange
Company Contact:
[redacted]
Company Phone:
[redacted]
Company Email:
Person Who Sent the Complaint:
[redacted] [redacted]
Staff Member:
Response:
Mr [redacted] sent in a complaint to the Revdex.com about his truck not being ready. is old engine blew up and some of the parts that are supposed to come off of his engine and transfer to the new one were bad. we had to find some replacement parts to finish the job. Mr [redacted] picked up his vehicle on july 22nd and never sais anything to us about this matter. He was very happy with his truck and the way it ran. I hope this helps, if their is anything else we can do just let us know please. sincerely, rpm engine exchange.
Sent on: 7/23/2015 12:37:40 PM

My son ordered a motor from rpm,the wrong motor was sent with 5 bent push rods,2 rocker arms knocked to the side,bored 40 over which wasn't ask for plus found out it is a marine engine. the owner ask my son to bring the truck to him 312 miles round trip so he could fix it which cost more money plus the money to travel and the owner was to buy the motor core with heads said the money would be put in the account in two days.Now a month later my son yet again went back because he won't answer the phone or return any calls. Not a very good business,maybe if you lived there but not for long distance business.