Rps

On March , , I submitted a repair slip to RPS reality in Bakersfield about multiple issues with the apartment my boyfriend and I live inWe were at the apartment for a week , exactly Days , when I put in the request for the black mold situation in the kitchen , and bathroom I also put in the request for the side door to be replaced as it is cracked , and has SEVERE water damage , as well as a faulty dead bolt lock , and no door seal I had put in minor issue requests as well , the kitchen has a leak under the sink , and there was a rodent problem from the previous Tenents

Paid rent and deposit for an apartment that is not move in ready at allSeeking a full refund for that and also for the horrible customer service
Turned in an application to rent an apartment on 05/22, was told I would hear back the next dayCalled 05/to check status, manager was out for the dayCalled 05/24, manager was in but could not give me full details on the apartment I was inquiring aboutShe was going to lunch just before 1p & would be back at 3pI called back after 3p but there was no answer, manager never returned to officeWaited all weekend, *** *** went Monday morning 05/to get the facts straightHe was told the deposit and rent would be $& would need to be paid by money order*** & I went Tuesday morning, 05/28, to sign lease and payThe apartment she was going to rent us was no longer availableWe paid the deposit and rent on the apartment on *** *** ** *** We signed the contract and were given keys*** went to look at the apa

I moved out of the property at 17th st #** ***, CA on November 1, I called and spoke to *** the front desk receptionist and she told me she would contact me back about the refund for my $deposit and to allow daysafter giving the property managment days, I went to office and the other front desk receptionist had no idea what to do, and could not give me no information about my refund of my depositEverytime I call it rings and no one answers, I cannot find any corporate contact informationI want my deposit refund that I am owed, I moved out in time and the property required minimal repairsI HAVE NOT BEEN ABLE TO REACH RPS TO RESOLVE THIS ISSUE

Initial Business Response /* (1000, 10, 2016/08/01) */
.....Per Business....
We have already refunded the consumer her deposit.
Initial Consumer Rebuttal /* (2000, 12, 2016/08/02) */
(The consumer indicated he/she ACCEPTED the response from the business.)