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R&S Gun Shop

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R&S Gun Shop Reviews (4)

We are very sorry that *** is not satisfied with his purchaseIf he would like to come in & talk to us to see if we can come to some agreeable terms, we would be very happy to do soPlease have him contact us for an appointmentThanks, *** ***, Owner

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
Regards,
*** ***

Sorry for the customer's inconvenience. We are having growing pains associated with some new personnel.The customer has his bike back . If He has any more issues, he should contact  me before you & save us all some time. Thanks, [redacted]

Revdex.com:
I have reviewed the...

response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. With that said, I am also rejecting theirresponse because: The only time that was wasted was mine. I do not know who [redacted] is and was NEVER directed to speak to him after weeks of complaining about the poor service I was receiving. He is correct as far as having my bike back, and I do not have any additional complaints at this point time. They have given me a free oil change service for my inconvenience, which, considering the amount of money I lost finding alternate transportation for the month + they have had my motorcycle (redoing their own work), is (in my opinion) the least of what they should have done. Regards,[redacted]

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Address: 525 N Iowa St, Lawrence, Kansas, United States, 66044-9619

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