RSQ Audio

The company responded via phone as follows: The company states the consumer sent in the player and there was nothing wrong with itThe phone number they have for the consumer is: 480*** They have called her and they cannot get a hold of herThe calls go to a Verizon voicemailThe consumer
is in Arizona and calls after hours and on weekends when they are closedThe company says they want to send the unit back to the consumer as it is working

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below. I don't understand why they say there's nothing wrong with the unit they have info with my correct phone number of 480-*** been same number for years and have purchased from them beforeI have called left voice message and my phone number on itOur business is in AZ correct and we have our cell phones on 24/with voice mail and have had no contact with Kenny or Michael since the last time I spoke to Kenny on 02/02/2017.They can return the unit to this address below" but it would be nice if they would allow me another extended warranty on the unit free of charge I also require a USPS or UPS tracking number with delivery info This unit needs to be returned this week.*** *** * *** **
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[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
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