Dear Mr [redacted] , The Revdex.com sent our McDonalds a complaint regarding your concern The letter is dated May 1, but our home office received the complaint on May 20, I have attempted to telephone you numeroustimes with a response, "The person you called is unavailable Please call again" The telephone number I called was ###-###-####Our goal is to solve this matter The letter stated on 4/23/2015, you ordered $worth of food and you paid with a debit card which was declined Therefore, you did not receive your purchase and you desire a refund We havereviewed all the debit and credit transactions for April 23, and there is no debit transaction for $ In order to process this claim, please provide us with the last four digits of your card number or a copy of your statement reflecting a deduction of $35, we can process your request in a timely manner Please double check the date and time of the transaction.We are working diligently in this matter If you have any questions, please call me at ###-###-#### or send an email Looking forward to hearing from you soon.Sincerely, [redacted] ***Administrative Supervisor
Dear Mr. [redacted], The Revdex.com sent our McDonalds a complaint regarding your concern. The letter is dated May 1, 2015 but our home office received the complaint on May 20, 2015. I have attempted to telephone you numeroustimes with a response, "The person you...
called is unavailable. Please call again". The telephone number I called was ###-###-####. Our goal is to solve this matter The letter stated on 4/23/2015, you ordered $35 worth of food and you paid with a debit card which was declined. Therefore, you did not receive your purchase and you desire a refund. We havereviewed all the debit and credit transactions for April 23, 2015 and there is no debit transaction for $35. In order to process this claim, please provide us with the last four digits of your card number or a copy of your statement reflecting a deduction of $35, we can process your request in a timely manner. Please double check the date and time of the transaction.We are working diligently in this matter. If you have any questions, please call me at ###-###-#### or send an email. Looking forward to hearing from you soon.Sincerely,[redacted]Administrative Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
John [redacted] Please take notice: there is a bit of a mix-up here as to who the MESSAGE FROM BUSINESS is really from. The response you have sent me is NOT from McDonalds, but a reply from me to the additional information you requested from me. You asked if I heard from the company, and if I was satisfied. The text in the box Headed MESSAGE FROM BUSINESS is actually the follow-up and answer and explanation to your email request from me and signed with MY NAME, thank you John [redacted]
Dear Mr [redacted] , The Revdex.com sent our McDonalds a complaint regarding your concern The letter is dated May 1, but our home office received the complaint on May 20, I have attempted to telephone you numeroustimes with a response, "The person you called is unavailable Please call again" The telephone number I called was ###-###-####Our goal is to solve this matter The letter stated on 4/23/2015, you ordered $worth of food and you paid with a debit card which was declined Therefore, you did not receive your purchase and you desire a refund We havereviewed all the debit and credit transactions for April 23, and there is no debit transaction for $ In order to process this claim, please provide us with the last four digits of your card number or a copy of your statement reflecting a deduction of $35, we can process your request in a timely manner Please double check the date and time of the transaction.We are working diligently in this matter If you have any questions, please call me at ###-###-#### or send an email Looking forward to hearing from you soon.Sincerely, [redacted] ***Administrative Supervisor
Dear Mr. [redacted], The Revdex.com sent our McDonalds a complaint regarding your concern. The letter is dated May 1, 2015 but our home office received the complaint on May 20, 2015. I have attempted to telephone you numeroustimes with a response, "The person you...
called is unavailable. Please call again". The telephone number I called was ###-###-####. Our goal is to solve this matter The letter stated on 4/23/2015, you ordered $35 worth of food and you paid with a debit card which was declined. Therefore, you did not receive your purchase and you desire a refund. We havereviewed all the debit and credit transactions for April 23, 2015 and there is no debit transaction for $35. In order to process this claim, please provide us with the last four digits of your card number or a copy of your statement reflecting a deduction of $35, we can process your request in a timely manner. Please double check the date and time of the transaction.We are working diligently in this matter. If you have any questions, please call me at ###-###-#### or send an email. Looking forward to hearing from you soon.Sincerely,[redacted]Administrative Supervisor
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.
[To assist us in bringing this matter to a close, we would like to know your view on the matter.]
Regards,
John [redacted] Please take notice: there is a bit of a mix-up here as to who the MESSAGE FROM BUSINESS is really from. The response you have sent me is NOT from McDonalds, but a reply from me to the additional information you requested from me. You asked if I heard from the company, and if I was satisfied. The text in the box Headed MESSAGE FROM BUSINESS is actually the follow-up and answer and explanation to your email request from me and signed with MY NAME, thank you John [redacted]