The machine had no damage when delivered to the shipping company by RT Machine The damage was caused by the shipping company Per our standard terms and conditions and the uniform commercial code, RT Machine is not responsible for the damageRT Machine has cooperated in assisting with the claim against the shipping company We have spoken to the Customer many times throughout this process We only recently cut off communication as he was rude to our employees in a recent telephone conversation even though the insurance claim is in process He also has involved his Attorney We have been advised by our Attorney to only communicate through the lawyers.Please contact me if you have any additional questions Thanks, Ron B***
The machine had no damage when delivered to the shipping company by RT Machine The damage was caused by the shipping company Per our standard terms and conditions and the uniform commercial code, RT Machine is not responsible for the damageRT Machine has cooperated in assisting with the claim against the shipping company We have spoken to the Customer many times throughout this process We only recently cut off communication as he was rude to our employees in a recent telephone conversation even though the insurance claim is in process He also has involved his Attorney We have been advised by our Attorney to only communicate through the lawyers.Please contact me if you have any additional questions Thanks, Ron B***