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RTA Homecare

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RTA Homecare Reviews (2)

This company double billed me several hundred dollars but I caught them and they did correct it. They have ELDERY people call who can not think clearly. They overcharge for supplies and hit the insurance companies for big bills. You also get big copays. A $8.00 plastic tube on the Internet cost $100.00 from them! Even after insurance you pay more for the copayment. They threaten to call your doctor. Please do, even the doctor thinks they overcharge. Never received follow up supplies from them like I was susposed to. When you call the old people on the phone they can't figure out what's going on and you can never get a straight answer.

I looked at Rta Homecare's website before I considered them for my needs. I need a portable oxygen concentrator for my copd. On their site they showed the concentrator that I wanted. They also said that they had people there ready to assist me with Medicare claim and listed the ladies names. I went to Rta on Power Rd in Mesa to ask question and possible start the process. I was informed by the saleswoman that they no longer handle Medicare and that they don't care any concentrators that have the shoulder bag, only ones with a cart. When I asked why the website said different she said that the website hadn't been updated in 5 yrs and that the new owners don't want to change it to correct any errors. This is deceptive advertising to get people in the door. The old bait and switch. Either the new owners are to lazy to update the site or to cheap or just want to dupe people to get them in the store. My opinion they should be shut down for their deceptive practices.

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Address: 319 South Power Road, Mesa, Arizona, United States, 85206


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