Rubber Bros. Tire Shop

Good day , Today we are responding to a customers complaint, on feb **,16 a customer by the name of [redacted] came in to our tire shop for a flat fix on a tire, we began to jack up the car and remove the wheel , then we brought the tire in to test it , after testing it... we discovered that the tire was not repairable, so we advised the customer that a used tire would be $45.00 & a new one will be $90.00. the customer said he wasn't ready to make a purchase and he wanted to put it back on the vehicle . When it was time for him to pay for our services he refused to. we explained that there was labor involved and we charge a $10 minimum service fee , the customer kept saying we didn't do anything. we also showed him our price list showing the $10 fee. I ALSO OFFERED TO THE CUSTOMER A CREDIT FOR THE $10 TOWARDS A FUTURE TIRE PURCHASE . WE DO UNDERSTAND THAT THE CUSTOMER ISN'T HAPPY PAYING ANY MONEY. BUT IN ALL DO RESPECT HOW WOULD WE STAY IN BUISNESS AND PAY OUR RENT , WORKERS , AND BILLS IF WE PURFORMED ANY SERVICE FOR FREE. IN TODAYS WORLD $10. IS NOT A LOT OF MONEY AND WE REALLY TRY TO PUT OUR SELF IN THE CUSTOMERS SHOES. THANK YOU FOR LISTENING AND HOPE TO SEE ALL OF YOU AT RUBBER BROS. TIRESHOP ALSO OUR WEBSITE IS [redacted] THANKS & HAPPY BUISNESS MIKE.

Good day ,     Today we are responding to a customers complaint, on feb **,16 a customer by the name of [redacted] came in to our tire shop for a flat fix on a tire, we began to jack up the car and remove the wheel , then we brought the tire in to test it , after testing it...

we discovered that the tire was not repairable, so we advised the customer that a used tire would be $45.00 & a new one will be $90.00. the customer said he wasn't ready to make a purchase and he wanted to put it back on the vehicle . When it was time for him to pay for our services he refused to. we explained that there was labor involved and we charge a $10 minimum service fee , the customer kept saying we didn't do anything. we also showed him our price list showing the $10 fee. I ALSO OFFERED TO THE CUSTOMER A CREDIT FOR THE $10 TOWARDS A FUTURE TIRE PURCHASE . WE DO UNDERSTAND THAT THE CUSTOMER ISN'T HAPPY PAYING ANY MONEY. BUT IN ALL DO RESPECT HOW WOULD WE STAY IN BUISNESS AND PAY OUR RENT , WORKERS , AND BILLS IF WE PURFORMED ANY SERVICE FOR FREE. IN TODAYS WORLD $10. IS NOT A LOT OF MONEY AND WE REALLY TRY TO PUT OUR SELF IN THE CUSTOMERS SHOES. THANK YOU FOR LISTENING AND HOPE TO SEE ALL OF YOU AT  RUBBER BROS. TIRESHOP ALSO OUR WEBSITE IS [redacted] THANKS & HAPPY BUISNESS MIKE.