I had a surprise party set up for my mother scheduled down to the minute I had call to make a rsvp to have the rentals from 1:30 to 10pm. The women told me that at the latest it would get here at 1:45. She had an attitude and and called me "ahead of time" which was actually late at 2:15 to let me know there were problems with the truck. They didn't arrive until almost 4 with only half of my stuff. I was going to have to wait even longer to get the rest. And they still wanted me to pay full price even though I wasn't going to get my money's worth. I would have rather done it with someone else even though it would cost me an extra ten dollars but at least it would've been on time and everything I needed. Worst service ever I will make sure never to recommend them to anyone. Nor use their services. It was so embarrassing having all my guests just stand with no where to eat or sit.
I had a surprise party set up for my mother scheduled down to the minute I had call to make a rsvp to have the rentals from 1:30 to 10pm. The women told me that at the latest it would get here at 1:45. She had an attitude and and called me "ahead of time" which was actually late at 2:15 to let me know there were problems with the truck. They didn't arrive until almost 4 with only half of my stuff. I was going to have to wait even longer to get the rest. And they still wanted me to pay full price even though I wasn't going to get my money's worth. I would have rather done it with someone else even though it would cost me an extra ten dollars but at least it would've been on time and everything I needed. Worst service ever I will make sure never to recommend them to anyone. Nor use their services. It was so embarrassing having all my guests just stand with no where to eat or sit.