Ruby Red Cleaning Services, LLC

Really wasted my time and $$ using Ruby Red We were moving into a new home and thought with everything that was going on that it would be so much easier to hire someone to clean the new house instead of trying to do it ourselves which turned out to be serious mistake To be honest I was shocked because I had heard good things but the person they sent us was either new or had never cleaned a home before I thought I had simple requests....clean the bathrooms, kitchen, and mop the floors but apparently that was not possibleBathrooms on a scale of to where a The kitchen...sighs...was a on a scale of to as the oven and stove were barely touched and I had indicated that them being cleaned, above all, was my priority I was not able to stay at the house to make sure my requests were carried out and what was REALLY annoying was that no one took the time, courtesy, or consideration to call me BEFORE the maid left to let me know that she wasn't able to do what I had asked ----Of course they had no issue with charging me like everything had been completed.--- When I called to discuss my concerns they offered to send the same maid back out to he house and I wondered what that was supposed to accomplish since she had been there for 1/hours the day before and wasn't able to get the job done I'm no cleaning genius but I bought a can of oven cleaner that same evening, sprayed it on the oven, and 30min later the oven was clean with minimal effort so it wasn't like it needed to be sandblasted to get it clean I was also told that Jenny would be emailing me to discuss the oven and have yet to get that email What a shock I wasn't sure what that was supposed to have accomplished anyway unless we were going to debate the merits of oven cleaners
Really wishing now I had just saved the $$ and cleaned it myself Perhaps if you can stay on site to monitor progress your ok? Who knows Lesson learned the hard (and expensive) way