Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I got the money from the company already in a professional manner and wish for the complaint to be deleted since we have resolved it 100% Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:We are asking for return of $and as of yet Mr [redacted] has made no contact with us regarding this matter Regards, [redacted] ***
Dear BBB: Thank you for forwarding this to us. We have been in touch with Mr. [redacted] to review and address the claims mentioned. Regards, LGI Homes
Dear Revdex.com,
We have reached out to the *** family and are scheduling a
time to review the disputed claims at *** *** *** in person.
Thanks,
*** ***
LGI Homes
Me and my wife originally went to LGI Homes to purchase a homeWe were offered a three-bedroom with an office by their salesmanWe were asked to put down $1,earnest moneyWe brought the next day and money orderThe original salesman have retired mysteriouslyBut we continued as planned going by checking on the home and saving money and bringing in legal documents for them to reviewMonths later we go in to ask about the backyard and they treated us like we cancelled the contractAll they were saying was we thought that you have cancelledWe were upset telling them they were mistakenSo the new salesman sit us down to fill out a new applicationWe kept asking what happened to our original application they said they cancelled itNow we were filling out a new application with higher land property pricesMeanwhile their original loan officer has all of our legal documents and they are original copies from the IRSNow they have a new loan officer and she has none of our paperwork and they don't know where the original loan officer isSome have told me that he was fired some told me he was just off for a couple of days to check back in his office in a couple of days
Mr. [redacted], On behalf of everyone at LGI Homes, I would like to thank you for choosing LGI for your home purchase....
We regret that you have experienced difficulty with the sewer system on your home and thank you for bringing this issue to our attention. We are committed to providing you with the highest level of customer satisfaction possible. We have reviewed your request to be reimbursed for the $13,795 you spent having the sewer system repaired. After reviewing all the video footage and pictures, we have determined that LGI will reimburse you for the amount of $9,000. This amount represents the costs that LGI would have incurred to make the repairs. We believe this is a fair and mutually agreeable resolution to this issue. By signing the bottom of this letter 01 cashing this check, you acknowledge that you have been reimbursed fully for any and all repairs associated to the sewer system at your home and absolve LGI from any further liability in regards to this issue. Again, thank you for your patronage. Please feel free to call or email me at your convenience if you have any further questions or concerns.
Dear Revdex.com,
This claim is currently under review. We will respond will additional information within the next few days.
Thanks,
[redacted]
LGI Homes
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I got the money from the company already in a professional manner and wish for the complaint to be deleted since we have resolved it 100%
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi Ms. [redacted], I apologize for not responding sooner, I have been out of town. Please find the attached pictures of the [redacted]’s driveway showing completion of the repairs at [redacted]. These...
repairs were made on Friday, November 20th. Please let me know if you require any additional information. Regards, [redacted] LGI Homes
Complaint: [redacted]
I am rejecting this response because:We are asking for return of $500.00 and as of yet Mr. [redacted] has made no contact with us regarding this matter.
Regards,
[redacted]
Dear Revdex.com: Thank you for forwarding this to us. We have been in touch with Mr. [redacted] to review and address the claims mentioned. Regards, LGI Homes
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I just wanted to let you know that the issue with complaint ID...
[redacted] (LGI Homes) has been resolved.After speaking to them on several occasions, and going back and forth they decided to refund my money.
I have already received the refund.
It wasn't easy, but in the end I'm glad they decided to do the right thing.
Thank You for your time and attention to this matter.
It is very much appreciated.
Dear Revdex.com of Central, Costal, Southwest Texas and the Permain Basin: [redacted]s earnest money refund is available for pickup at the Information Center. [redacted] is aware and said that he will be in to pick it up after the New Year.Regards, [redacted] LGI Homes
Better Business Bureau: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me.I got the money from the company already in a professional manner and wish for the complaint to be deleted since we have resolved it 100% Regards, [redacted] ***
Complaint: [redacted] I am rejecting this response because:We are asking for return of $and as of yet Mr [redacted] has made no contact with us regarding this matter Regards, [redacted] ***
Dear BBB: Thank you for forwarding this to us. We have been in touch with Mr. [redacted] to review and address the claims mentioned. Regards, LGI Homes
This claim is currently in review
Dear Revdex.com,
We have reached out to the *** family and are scheduling a
time to review the disputed claims at *** *** *** in person.
Thanks,
*** ***
LGI Homes
Me and my wife originally went to LGI Homes to purchase a homeWe were offered a three-bedroom with an office by their salesmanWe were asked to put down $1,earnest moneyWe brought the next day and money orderThe original salesman have retired mysteriouslyBut we continued as planned going by checking on the home and saving money and bringing in legal documents for them to reviewMonths later we go in to ask about the backyard and they treated us like we cancelled the contractAll they were saying was we thought that you have cancelledWe were upset telling them they were mistakenSo the new salesman sit us down to fill out a new applicationWe kept asking what happened to our original application they said they cancelled itNow we were filling out a new application with higher land property pricesMeanwhile their original loan officer has all of our legal documents and they are original copies from the IRSNow they have a new loan officer and she has none of our paperwork and they don't know where the original loan officer isSome have told me that he was fired some told me he was just off for a couple of days to check back in his office in a couple of days
Dear Revdex.com, We have been in contact with [redacted] to address the open issues and everything has been resolved. Regards, LGI Homes
Mr. [redacted], On behalf of everyone at LGI Homes, I would like to thank you for choosing LGI for your home purchase....
We regret that you have experienced difficulty with the sewer system on your home and thank you for bringing this issue to our attention. We are committed to providing you with the highest level of customer satisfaction possible. We have reviewed your request to be reimbursed for the $13,795 you spent having the sewer system repaired. After reviewing all the video footage and pictures, we have determined that LGI will reimburse you for the amount of $9,000. This amount represents the costs that LGI would have incurred to make the repairs. We believe this is a fair and mutually agreeable resolution to this issue. By signing the bottom of this letter 01 cashing this check, you acknowledge that you have been reimbursed fully for any and all repairs associated to the sewer system at your home and absolve LGI from any further liability in regards to this issue. Again, thank you for your patronage. Please feel free to call or email me at your convenience if you have any further questions or concerns.
Dear Revdex.com,
This claim is currently under review. We will respond will additional information within the next few days.
Thanks,
[redacted]
LGI Homes
Better...
Business Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I got the money from the company already in a professional manner and wish for the complaint to be deleted since we have resolved it 100%
Regards, [redacted]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
Hi Ms. [redacted], I apologize for not responding sooner, I have been out of town. Please find the attached pictures of the [redacted]’s driveway showing completion of the repairs at [redacted]. These...
repairs were made on Friday, November 20th. Please let me know if you require any additional information. Regards, [redacted] LGI Homes
Complaint: [redacted]
I am rejecting this response because:We are asking for return of $500.00 and as of yet Mr. [redacted] has made no contact with us regarding this matter.
Regards,
[redacted]
Dear Revdex.com: Thank you for forwarding this to us. We have been in touch with Mr. [redacted] to review and address the claims mentioned. Regards, LGI Homes
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]
I just wanted to let you know that the issue with complaint ID...
[redacted] (LGI Homes) has been resolved.After speaking to them on several occasions, and going back and forth they decided to refund my money.
I have already received the refund.
It wasn't easy, but in the end I'm glad they decided to do the right thing.
Thank You for your time and attention to this matter.
It is very much appreciated.
[redacted]
Dear Revdex.com of Central, Costal, Southwest Texas and the Permain Basin: [redacted]s earnest money refund is available for pickup at the Information Center. [redacted] is aware and said that he will be in to pick it up after the New Year.Regards, [redacted] LGI Homes