Ruggieri Carpet One Floor & Home

Revdex.com: I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted] Please add your rejection comments below I have sent all the records to the Revdex.com regarding this flooring matterMr [redacted] is well aware of what happened with the Armstrong floor his company installed The floor is not warranted or guaranteed, because a [redacted] 's installer took a piece and flooring and [redacted] 's Floor claimed issues (mold etc.) to the floor Nationwide Insurance found the claim from [redacted] 's Flooring to be wrong Now, I'm left with a floor that I have to replace in two years and Mr [redacted] claims that he knows nothing about the situation after numerous complaints This is very unprofessional and obvious Mr [redacted] is not concerned about customer satisfaction If this is how [redacted] ;s Flooring treats customer the Revdex.com should take action immediately.? Regards, [redacted]

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # ***Regards, *** ***

What is this lady talking about???? Her homeowners insurance with Nationwide has nothing to do with her manufactures warrantiesShe has no further issues we corrected them for her at no cost to her
The small amount of mold was removed and new material replaced, the floor was not installed with mold on itThe issues then were caused my her negligence and we corrected those issuesWe stood by her and helped her rectify her problem area.
She has no problem now!!!! So please ask her to close the book on this issueShe just is not happy with her flooring choice in which there is nothing I can do to resolve
Regards,
*** ***, President
Ruggieri Carpet One

We are not aware of any current issues Mrs*** is experiencingNot aware of any warranty or guarantee issues as wellRuggieri Carpet One repaired at no additional expense to Mrs*** her laminate flooringAt this time, I have no idea what her request is currentlyThe laminate
flooring was left in pristine condition when repairedThere were no additional evidence of any mold or mildew from any trapped moisture from any outside sourceThis case has been rectified and closed since last spring
Regards, *** ***, President, Ruggieri Carpet One

Revdex.com:
I have reviewed the response submitted by the business and have determined that the response does not satisfy or resolve my issues and/or concerns in reference to complaint # [redacted]. Please add your rejection comments below. 
I have sent all the records to the Revdex.com regarding this flooring matter. Mr. [redacted] is well aware of what happened with the Armstrong floor his company installed.  The floor is not warranted or guaranteed, because a [redacted]'s installer took a piece and flooring and [redacted]'s Floor claimed issues (mold etc.) to the floor.  Nationwide Insurance found the claim from [redacted]'s Flooring to be  wrong.  Now, I'm left with a floor that I have to replace in two years and Mr. [redacted] claims that he knows nothing about the situation after numerous complaints.  This is very unprofessional and obvious Mr. [redacted] is not concerned about customer satisfaction.   If this is how [redacted];s Flooring treats customer the Revdex.com should take action immediately.?
Regards, [redacted]