Ruiz Food Products, Inc.

Initial Business Response /* (1000, 11, 2016/06/08) */
Contact Name and Title: *** *** Manager
Contact Phone: XXX-XXX-XXXX x
Contact Email: ***@ruizfoods.com
We did receive a complaint from Ms*** on 5/16/We discussed the issue over the phone and our understanding was
she was satisfied with the replacement coupons and envelope to return the objectMs*** did not mention that she was interested in seeing a dentistWe can reach out to Ms*** to discuss the issue further so we can work on a resolution

[A default letter is provided here which indicates your acceptance of the business's response.  If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.
Regards,
[redacted]

This Reservation has been cancel by [redacted] same day which was Feb 25th at 10.30PM.  Hotel was not even contacted by guest about their reservation.  Guest has not been charged anything for their reservation.  Please call ###-###-#### and speak to GM on duty for any further...

information.. Thank You,Harshul [redacted]

Initial Business Response /* (1000, 5, 2015/05/28) */
Contact Name and Title: [redacted]
Contact Phone: XXXXXXXXXX ext [redacted]
Contact Email: [redacted]@ruizfoods.com
Thank you for notifying us regarding the complaint, unfortunately we did not have a record of this complaint in our system. ...

With the information you provided we were able to contact the consumer to gather more details. We did speak to the consumer and I believe the issue is now resolved.
Initial Consumer Rebuttal /* (2000, 7, 2015/05/28) */
(The consumer indicated he/she ACCEPTED the response from the business.)