Ruma Financial Corp.

I had mentioned this before every step of the process the lender has informed him with emails and he has acknowledged it the extra charge is just because the rate had to be extended 2 times

[redacted]  mortgage rate was locked with his consent, in the locked time frame his Attorney was not available so the lender had to extend his lock twice and every time we extended the lock the lender send him a mail which he had to consent. There was no promise made to him regarding the refund...

of his origination fees. If you have any questions or need any documentation on this matter  please feel free to contact

Review: I closed an investment property thru Lion Mortgage ( [redacted] )in Aug 2015. Just before the closing , they increased the origination fees and when I objected that then they requested me to close the deal and promised me that they will reimburse the difference .But till date they did not pay that amount and now they are refusing to pay that difference .Desired Settlement: To honor their commitment and professional in their business practices .

Business

Response:

[redacted] mortgage rate was locked with his consent, in the locked time frame his Attorney was not available so the lender had to extend his lock twice and every time we extended the lock the lender send him a mail which he had to consent. There was no promise made to him regarding the refund of his origination fees. If you have any questions or need any documentation on this matter please feel free to contact

Consumer

Response:

Review: [redacted]

I am rejecting this response because: The facts mentioned are not true and I was promised by [redacted] that the increased Origination fees will be reimbursed to me.

Regards,

Business

Response:

I had mentioned this before every step of the process the lender has informed him with emails and he has acknowledged it the extra charge is just because the rate had to be extended 2 times