I went to Favela Cubana on Saturday April **, my bill came to a total of $My group of friends and myself are college students so we are not able to leave a big tip but left what we could totaling at $Two days later on Monday April **, I noticed that my card had been charged for $ I called the restaurant and requested to speak to a manager, I spoke with AndreaAndrea said she would find my receipt and call me back the following day, TuesdayOn Wednesday I still hadn't heard from Andrea, so I called back, I spoke to Nicole who said shed find my receipt and call me back in an hourI missed her call and asked to speak to a manager I was told no manager was in, then miraculously after I said I was calling my bank they put a manager on the phone, SebastianSebastian insisted on knowing why I didn't leave a bigger tip to begin with instead of initially trying to resolve the issueHe then said he would speak to their bank to give me my $back and it would be to me
I went to Favela Cubana on Saturday April **, my bill came to a total of $My group of friends and myself are college students so we are not able to leave a big tip but left what we could totaling at $Two days later on Monday April **, I noticed that my card had been charged for $
I called the restaurant and requested to speak to a manager, I spoke with AndreaAndrea said she would find my receipt and call me back the following day, TuesdayOn Wednesday I still hadn't heard from Andrea, so I called back, I spoke to Nicole who said shed find my receipt and call me back in an hourI missed her call and asked to speak to a manager I was told no manager was in, then miraculously after I said I was calling my bank they put a manager on the phone, SebastianSebastian insisted on knowing why I didn't leave a bigger tip to begin with instead of initially trying to resolve the issueHe then said he would speak to their bank to give me my $back and it would be to me
I went to Favela Cubana on Saturday April **, my bill came to a total of $My group of friends and myself are college students so we are not able to leave a big tip but left what we could totaling at $Two days later on Monday April **, I noticed that my card had been charged for $ I called the restaurant and requested to speak to a manager, I spoke with AndreaAndrea said she would find my receipt and call me back the following day, TuesdayOn Wednesday I still hadn't heard from Andrea, so I called back, I spoke to Nicole who said shed find my receipt and call me back in an hourI missed her call and asked to speak to a manager I was told no manager was in, then miraculously after I said I was calling my bank they put a manager on the phone, SebastianSebastian insisted on knowing why I didn't leave a bigger tip to begin with instead of initially trying to resolve the issueHe then said he would speak to their bank to give me my $back and it would be to me
I went to Favela Cubana on Saturday April **, my bill came to a total of $My group of friends and myself are college students so we are not able to leave a big tip but left what we could totaling at $Two days later on Monday April **, I noticed that my card had been charged for $
I called the restaurant and requested to speak to a manager, I spoke with AndreaAndrea said she would find my receipt and call me back the following day, TuesdayOn Wednesday I still hadn't heard from Andrea, so I called back, I spoke to Nicole who said shed find my receipt and call me back in an hourI missed her call and asked to speak to a manager I was told no manager was in, then miraculously after I said I was calling my bank they put a manager on the phone, SebastianSebastian insisted on knowing why I didn't leave a bigger tip to begin with instead of initially trying to resolve the issueHe then said he would speak to their bank to give me my $back and it would be to me
Revdex.com:
I have reviewed the response made by the...
business in reference to complaint ID# [redacted], and have determined that my complaint has NOT been resolved because:
At this point I want all my money back. This issue should not have taken over a month to resolve and shouldn't have gone this far.
In order for the Revdex.com to appropriately process your response, you MUST answer the question above.
Sincerely,
[redacted]