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Russo Bros& Co

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Reviews Russo Bros& Co

Russo Bros& Co Reviews (17)

Overall a wonderful experience with Russo Bros & Co Vinnie was very courteous and professional He explained everything thoroughly He was very clean tooHe had his booties on and clean the tub after the snaking the pipe I would recommend him and his company to anyone who has a plumbing issue

Same day service completed with politeness

Had our sump pump system serviced by Art yesterday, just before some heavy rain Art did a great job replacing the main pump, which was no longer operatingThe whole service process (same day) was seamless We are pleased to be clients of Russo Bros

Jeff is an experienced and knowledgeable technician Always on time Excellent customer service

Was impressed starting with my first phone call to Russo officeThe "rep" was very pleasant and informativeI was able to get an appointment quicklyJay Vcalled to say he was on his wayHe is a delightful person to work with, extremely courteous, and very thoroughHe solved the problemJay is a true professional, and a pleasure to have working in the homeI am happy to be a new Russo customer!

I called the Russo Bros after the [redacted] company could not clean the main line saying the pipe is brokenMatt L came with the camera to assess the damage and said the pipe is not damaged and I will clean upVery professional and honest personthank you

brad p has been servicing our underground sprinkling system for several years he is friendly, responsible, and helpful glad to having him come around twice a year to take care of things

Russo Bros& Coalways provides amazing serviceWe have been a client for the last or so yearsThey have never disappointed usThey are prompt, considerate, and thoroughJeremy has been coming to our house since he started with the companyHe is fantastic

Have used the company for many years Technicians are highly professional and courteous Clean up the work areaAll work guaranteed and don't leave until you're satisfied

Very professional and friendly

We had Roman today from Russo Brothers for the annual air-conditioning check-up He was on time, professional, courteous and efficient Every employee we have had over the years from Russo Broshas been wonderful

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***

Service person was deceptive in his recommendations to my wife and I He suggested the shower leak could not be repairedHe said replacing the shower diverter valve and controlls was the only solution The charge was three times the usual quoted fee elsewhereThe invoice showed the charge was the same for repair or replacementThe company's response to our inquiry was that was their charge

Jay and Tyler were at at home yesterday Fantastic job Polite, Professional, thorough job very satisfied customer Thank You

Customer Service is second to none The email and telephonic reminders are second to none Brad is the best rep a company could have and no one is in second place Brad is quick to diagnose and repair problems as cost effectively as possible

I would highly recommend Russo Brosfor your HVAC and plumbing needs We have used them for many years They are highly professional, responsive and knowledgeable

Jeff was here promptly first thing this morningVery pleasant as well as knowledgeable And resolved the issue

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