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Rusticos Tequilla's Inc.

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Rusticos Tequilla's Inc. Reviews (1)

My fiancé and I needed a new couch and bed before we moved into our new houseA sales guy helped us all through the processWe ended up buying a custom recling couch, recling sofa chairs, a king size mattress and frameAs soon as I signed on the dotted line, the sales guy didn't want anything to do with is any moreWe tried to set up a date when they could deliver (we paid extra for delivery) but he kept saying to call him in two weeks to set up the dateWe knew when we would be making into our house so we weren't sure why we had to wait to call later
We called a couple weeks later like the sales guy wantedI was or of town for military duty so my fiancé would be moving all our stuff in and would need a bed to sleep on in our new placeThe delivery people did not come when they said (and what we had set up with them)When my fiancé tried to call to see what was going on, they refused to speak to him because I was the one on the accountI was still deployed but had to find time to call them myselfI went back and forth with numerous sales people before the manager finally called me
I was not happy by this point and let them know itThe manager then refused to speak to me and now only to my fiancé
They finally delivered the bed a few days later but just dropped it off when we paid extra for the delivery people to set it upWhen they set it up, there was a wrong part and it came scratchedMy fiancé had to call again and they set up another delivery for the right parts and a replacement
The couch didn't come until weeks laterWe had purchased insurance on it for when or if it ripped so we can get it reupholstered
It ripped and when we called about getting the fabric reupholstered we were told it wasn't on our account
We will never shop here again and we tell everyone we know not to eitherI have written reviews on this horrible company on yelp and everything else I can review on

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