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RutexNet Reviews (3)

On September 25th 2017, I signed up for internet service with RutexnetThey sent the technician on September 29th They charged me $for installation, $modem insurance, $modem rental and $for the internet serviceThe service is very bad so I called them to cancel in October 4th They want to charge me: Activation fee $$99.00CAD Modem Shipping fee: $$10.00CAD Modem Rental Fee: $MODEM MUST BE RETURNED BY: 10/23/ELSE $PENALTY $7.99CAD 25Mbps Unlimited 09/30/- 10/04/days $49.99/mo $8.06CADThey did not explain to me the return policy and they have nothing related to the return or cancellation on their website explaining the return and cancellation policyThey owe me $80, the modem insurance and credit for the unused service for the rest of the monthThey don't have the right to charge me the amount above

On September 25th 2017, I signed up for internet service with RutexnetThey sent the technician on September 29th They charged me $for installation, $modem insurance, $modem rental and $for the internet serviceThe service is very bad so I called them to cancel in October 4th They want to charge me:
Activation fee $$99.00CAD
Modem Shipping fee: $$10.00CAD
Modem Rental Fee: $MODEM MUST BE RETURNED BY: 10/23/ELSE $PENALTY $7.99CAD
25Mbps Unlimited 09/30/- 10/04/days $49.99/mo $8.06CADThey did not explain to me the return policy and they have nothing related to the return or cancellation on their website explaining the return and cancellation policyThey owe me $80, the modem insurance and credit for the unused service for the rest of the monthThey don't have the right to charge me the amount above

I signed up with an Internet provider for my house which I will move in On July 7/
They offered me a package and I paid in advance for the equipment and installation and first Month
On May 3, they send me the modem and rooterOn May 31, they called and stated that they do not provide service in the area of my new house ***
They said they would sent me a label and to return the package and then they would refund me my moneyI mailed the package June 1st On June 15/still no money back call company they said they have not received packagecall *** they said could track package turn out the label they sent me shows the company is *** and they are both the sender and receiver
After a week of dealing with ***, *** supervisor stand that package was sender back to sender*** told me to keep my receipt as proof that I sent the package and call the Company
The company providing the interne

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Address: 5 - 1900 Clark Blvd, Brampton, Ontario, Canada, L6T 0E9

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