The business has responded Please see below:
I recieved this email on Feb *** * *** *** *** *** *** ** *** ** *** * *** *** *** *** *** *** ** *** **
*** *** ** ** *** *** *** ** *** *** ** *** *** My reply On Feb *, 2015, at 8:PM, *** *** wrote: Surewe can send them whenever you like, what date would you like us to bake and ship this orderthanks *** *** replied: Thanks, ***Feb*** would be greatSo we baked her order on Thursday Feb *** and and brought it to the post office shipping priority mailOn Saturday Feb ** I recieved this email *** *** *** *** ** ** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** I replied I don't have any other info except what I can bring up on the tracking infoI know this doesn't help but this is the tracking info belowWe sent it out on the day we discussed and it does say they were expecting to deliver on the ** ** Sorry *** On Monday Feb ** at noon I recieved this email *** *** ** ** *** *** *** *** *** *** *** ** ***
*** *** ** *** *** ** *** *** *** *** * *** *** *** *** *** *** *** *** * *** *** *** *** Now *** says "its now days since baking"This is not true, its less than days since we baked this and at this time the package isn't late, its noon time so the post office is still out delivering so there is nothing to be done right nowIf the package arrives today it is on timeUnder ideal condition, no bad weather, no airport delays, no post office delays this may have had a 50% chance of being delivered on Saturday On Tuesday Feb ** I recieved this email *** *** ** *** ** *** *** *** *** ** *** ***
** *** ** ** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** * *** ** *** *** *** * *** *** ** *** ***
Now again just to be correct, it will not be week tomorrow, it is currently days and I agree there is a problem, I have gone to the post office to have them trace the packageLate Tuesday Feb ** I recieved another email *** *** *** * *** * *** *** *** ** *** ** *** *** *** *** *** *** ** *** *** ** *** ** *** ** *** *** ** *** *** *** ** *** ** *** *** ** *** *** *** *** *** *** * *** *** *** *** ** ** *** *** *** ** *** ** *** ** ** *** ***
So to sum it up *** emailed Saturday, Sunday, Monday and Tuesday and while she is correct the package was delayed there was nothing I could or should do until we know what happened to the packageIn ***'s complaint she she says I didn't do anything, didn't reimburse etcShe states in her complaint she put a stop on the payment so there is nothing to reimburseI would like this complaint removed as *** overreacted even though it turned out she was correct the package was mis-handled by the post officeShe did not allow time for the post office to do their jobOh and one final thing the package was delivered on 2/** Delivery Confirmation *** $Delivered on 02/**/Your item was delivered at Feb ** in *** *** While I am not happy that the post office took days to deliver, the Brownies are definetly good to eat, they recieved them, she cancelled payment, she filed complaints and I think she should withdraw this complaint thanks ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***
The business has responded Please see below:
I recieved this email on Feb *** * *** *** *** *** *** ** *** ** *** * *** *** *** *** *** *** ** *** **
*** *** ** ** *** *** *** ** *** *** ** *** *** My reply On Feb *, 2015, at 8:PM, *** *** wrote: Surewe can send them whenever you like, what date would you like us to bake and ship this orderthanks *** *** replied: Thanks, ***Feb*** would be greatSo we baked her order on Thursday Feb *** and and brought it to the post office shipping priority mailOn Saturday Feb ** I recieved this email *** *** *** *** ** ** *** *** *** *** ** *** ** *** ** *** *** *** *** *** *** I replied I don't have any other info except what I can bring up on the tracking infoI know this doesn't help but this is the tracking info belowWe sent it out on the day we discussed and it does say they were expecting to deliver on the ** ** Sorry *** On Monday Feb ** at noon I recieved this email *** *** ** ** *** *** *** *** *** *** *** ** ***
*** *** ** *** *** ** *** *** *** *** * *** *** *** *** *** *** *** *** * *** *** *** *** Now *** says "its now days since baking"This is not true, its less than days since we baked this and at this time the package isn't late, its noon time so the post office is still out delivering so there is nothing to be done right nowIf the package arrives today it is on timeUnder ideal condition, no bad weather, no airport delays, no post office delays this may have had a 50% chance of being delivered on Saturday On Tuesday Feb ** I recieved this email *** *** ** *** ** *** *** *** *** ** *** ***
** *** ** ** *** ** *** *** *** *** *** *** ** *** *** *** ** *** *** * *** ** *** *** *** * *** *** ** *** ***
Now again just to be correct, it will not be week tomorrow, it is currently days and I agree there is a problem, I have gone to the post office to have them trace the packageLate Tuesday Feb ** I recieved another email *** *** *** * *** * *** *** *** ** *** ** *** *** *** *** *** *** ** *** *** ** *** ** *** ** *** *** ** *** *** *** ** *** ** *** *** ** *** *** *** *** *** *** * *** *** *** *** ** ** *** *** *** ** *** ** *** ** ** *** ***
So to sum it up *** emailed Saturday, Sunday, Monday and Tuesday and while she is correct the package was delayed there was nothing I could or should do until we know what happened to the packageIn ***'s complaint she she says I didn't do anything, didn't reimburse etcShe states in her complaint she put a stop on the payment so there is nothing to reimburseI would like this complaint removed as *** overreacted even though it turned out she was correct the package was mis-handled by the post officeShe did not allow time for the post office to do their jobOh and one final thing the package was delivered on 2/** Delivery Confirmation *** $Delivered on 02/**/Your item was delivered at Feb ** in *** *** While I am not happy that the post office took days to deliver, the Brownies are definetly good to eat, they recieved them, she cancelled payment, she filed complaints and I think she should withdraw this complaint thanks ***
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***