Ruth's Chris Steak house

Final Consumer Response /* (2000, 6, 2014/07/25) */
The business resolved my dispute, and refunded my $credit card bill last week

Emailed about reserving a private room and also called restaurant, and no one returned my call or replied to my emailHad to make an online reservationCalled restaurant to confirm, since I never received an email confirmationWas told that decorations could take place 30minute priorDecor team arrived to restaurant at 8:to decorate (since reservation was 8:30) and was told there was no reservationSpoke to the female at the front (very rude)..Asked to speak with Supervisor...waited 12minutes and he finally got on the phoneOnly to tell me that my reservation was pushed to 9:00, because the tables were occupied(never apologized for his staff unprofessionalism)Guest started arriveing and were treated poorly(Starting with Valet Parking)I arrived and experienced the exact things that my guest called and reported to meValet parking told me to park my own car and leave keys in itWas seated and waited minutes before anyone came to the table to greet meHad to ask for water