I gave TruGreen a new lawn in June of this year to help maintain and improve our lawn with their premium "TruComplete" planI have cut and watered the lawn and It is now almost the end of October and our lawn is in worse condition than when they started The lawn has yet to look as good when they started and I expected it to look better..There are numerous bare spots that just keep getting larger, and although there seems to be less weeds, there are still weeds though out the lawn The items I was most concerned about before signing up with them was weeds, crabgrass and bare spots I was told that the lawn and tree applications would take care of most of these along with aeration and seeding in September They have just now scheduled my aeration here the end of October after I gave them a bad survey on their website and still have not had the lime applicationI found out when I called them today that their technician was scheduled to be at our home today to aerateI asked when they would arrive since it was already 11AM and I was told that they could not reach the technician, but he would call me to advise, it is now 1:30PM and still have not see a tech nor received a call I had requested when I signed up, that when any visit was scheduled that they give me a courtesy call to my cell number and that was never done for any visitI was left a note once that they could not do a lawn application because our dog was outside in our backyard, that would have not occurred if they had called the number as I requested, to let me know they would be out Their applications are spayed liquid and not granule Just really horrible service in all areas, presales promises, product, service and customer service I do not recommend this company
I had nice grass when I started service in April Now it is August and I have lots of weeds and dirt patches from them killing my lawn I had a manager come out and offered to do the same thing for weeds they have already done multiple times with no results I would not recommend using Trugreen
I gave TruGreen a new lawn in June of this year to help maintain and improve our lawn with their premium "TruComplete" planI have cut and watered the lawn and It is now almost the end of October and our lawn is in worse condition than when they started The lawn has yet to look as good when they started and I expected it to look better..There are numerous bare spots that just keep getting larger, and although there seems to be less weeds, there are still weeds though out the lawn The items I was most concerned about before signing up with them was weeds, crabgrass and bare spots I was told that the lawn and tree applications would take care of most of these along with aeration and seeding in September They have just now scheduled my aeration here the end of October after I gave them a bad survey on their website and still have not had the lime applicationI found out when I called them today that their technician was scheduled to be at our home today to aerateI asked when they would arrive since it was already 11AM and I was told that they could not reach the technician, but he would call me to advise, it is now 1:30PM and still have not see a tech nor received a call I had requested when I signed up, that when any visit was scheduled that they give me a courtesy call to my cell number and that was never done for any visitI was left a note once that they could not do a lawn application because our dog was outside in our backyard, that would have not occurred if they had called the number as I requested, to let me know they would be out Their applications are spayed liquid and not granule Just really horrible service in all areas, presales promises, product, service and customer service I do not recommend this company
I had nice grass when I started service in April Now it is August and I have lots of weeds and dirt patches from them killing my lawn I had a manager come out and offered to do the same thing for weeds they have already done multiple times with no results I would not recommend using Trugreen