R.V. Builders

Dear ***: We have received your response from the Revdex.com to our letter we mailed you on 9/*/ We show no record in our system from the name [redacted] ***, and no record from [redacted] on this particular issue We do have a record of your complaint on another product which was received in April, During the recall, John M [redacted] was asking anyone who purchased the affected product to discard it and contact the company for a full refund A phone number to contact us with specific instructions on how you can receive "a refund" was provided to you during this time In good faith, we would be more than happy to provide you with 4-$Nathan's coupons, or we will replace all packages with a full copy of your cash register receiptYou can email this receipt to [redacted] and use Ref # [redacted] in the subject line You can also mail a copy of this receipt to us: [redacted] [redacted] *** [redacted] *** *** [redacted] We await your reply, feel free to contact us at ###-###-#### M-F 8:30-4:30pm, EST

was instructed to trash out of safety which we did however I dd send send receipt along with upc anyway was sent with name *** *** *** *** Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
[Your Answer Here]
In order for the Revdex.com to appropriately process your response, you MUST answer the question above
Sincerely,
*** ***

Revdex.com:very sadden to say hve not heard fromAt this time, I have not been contacted by Nathan's Famous, Inc. regarding complaint ID ***.Sincerely,*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me and the matter has been resolved.
Sincerely,
[redacted]
I shall accept the  4 $    6.00  coupons  no longer  have any receipts

Dear [redacted]: We have received your response from the Revdex.com to our letter we mailed you on 9/*/2017.  We show no record in our system from the name [redacted], and no record from [redacted] on this particular issue.  We do have a record of your complaint on another product which was received in April, 2016. During the recall, John M[redacted] was asking anyone who purchased the affected product to discard it and contact the company for a full refund.  A phone number to contact us with specific instructions on how you can receive "a refund" was provided to you during this time.  In good faith, we would be more than happy to provide you with 4-$6.00 Nathan's coupons, or we will replace all 12 packages with a full copy of your cash register receipt. You can email this receipt to [redacted] and use Ref # [redacted] in the subject line.  You can also mail a copy of this receipt to us:[redacted] [redacted] 
[redacted]  [redacted] 
[redacted] We await your reply, feel free to contact us at ###-###-#### M-F 8:30-4:30pm, EST.

Dear [redacted]: We received a notice from the Revdex.com regarding your issue involving Nathan's Beef Franks.  We are very sorry for your disappointment and after investigating, show no record of hearing from you on July **,  or on August *, 2017.Nevertheless, we would be happy to comply....

 Please send us a copy of your full cash register receipt and we will process your refund of $77.00.  You can attach a copy to a reply to this email or send it to us at:[redacted] 
[redacted]  [redacted] 
[redacted] 
[redacted] Feel free to call us during our business hours, should you wish to discuss this matter.  We are in the office M-F 8:30AM-4:30PM EST and can be reached at ###-###-####.  We await your reply.

Dear [redacted]: [redacted]. has announced a voluntary recall of a limited quantity of Nathan’s Famous® Skinless Beef Franks and Curtis Beef Master Beef Franks. [redacted] initiated this recall after a small number of consumer reports of visible metal flakes between the hot dogs and...

the packaging film. To date, there have been no reported illnesses from consumption of this productThe Nathan's Product affected by this recall is: [redacted] Nathan's All Beef Skinless Franks, 14 ounces with a Use By Date of August **, 2017. This recall impacts only a miniscule percentage of the billions of pounds of products [redacted] produces annually. Prior to this isolated incident, [redacted] had zero USDA recalls of any food product for three consecutive years.Consumers put their trust in [redacted] every time they eat one of our products. That’s why the safety and quality of our foods is fundamental to our success as a company.  Please accept the enclosed coupons to use towards our product.