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RV Medic Reviews (14)

I have carefully checked, and we have no record of this person.  This man was not a customer of RV Medic but of [redacted] which is the business my son, [redacted], owns.  RV Medic never received compensation of any kind for the work [redacted] did.  I did not treat "[redacted]" disrespectfully because I have never spoken with him.  I have no way of knowing if anything this man claims is actually true!

RV Medic does not do automotive repairs of any kind.  We offer service and repairs for house systems only i.e.- plumbing, electrical, heating, air-conditioning, lp gas, appliance repair, structural and roof repairs.

I have referred- in good faith- [redacted] to well over 30 of my RV customers in need of automotive repairs.  I have never received a complaint with regard to his work... but in fact, have received a half a dozen or more positive reviews.  But this man isn't even one of my customers, nor has he ever been!

This cannot be a complaint against RV Medic because RV Medic WAS NOT INVOLVED IN ANY REPAIR(S) FOR THIS PERSON! I cannot... moreover will not pay any money to this man under these circumstances because I have not been a participant in nor a party to these alleged repairs that have gone wrong- as a matter of principle.  That being said, if [redacted] feels that I wronged him simply by referring him to one possible repair person, then I would be happy to take [redacted] and his wife out to dinner at the Casino or perhaps [redacted] or [redacted] in order to make things right, and give him an opportunity to get to know me in person.  Hopefully we can part on pleasant terms. 

I am more than happy to give contact numbers for [redacted] MOBILE, [redacted] and his wife if it will help.  I only ask that [redacted] understands that he is challenging the wrong party, and dismisses his complaint against RV Medic.  This is the first time I have ever heard any complaint with regard to [redacted]' work.  I believe that if [redacted] calmly and politely addresses his concerns with [redacted], that [redacted] will do the right thing.  

In summary- [redacted] is not a business entity of RV Medic.  [redacted] is a 28 year old man and [redacted] is his responsibility.

I ask that the Revdex.com Dispute Moderator recognize the facts I have carefully put forward and dismiss any allegations with regard to this claim... immediately.  I do not want any record of a complaint against RV Medic that is initiated by any person RV Medic was never involved with, or we may have to seek a remedy that will insure our reputation is not impugned wrongfully. 

'

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the company needed other info so here it is. We called about a leak under the chassis we paid for repair yet it is still leaking was told by his son it was a clamp and fixed it isn't. We are staying at an near cliff castle casino at their rv park. We just want the issue fixed properly or our money back since it was his son that did the repair that didn't do any good.

Regards,

 

I have carefully checked, and we have no record of this person.  This man was not a customer of RV Medic but of [redacted] which is the business my son, [redacted], owns.  RV Medic never received compensation of any kind for the work [redacted] did.  I did not treat "[redacted]" disrespectfully because I have never spoken with him.  I have no way of knowing if anything this man claims is actually true!

RV Medic does not do automotive repairs of any kind.  We offer service and repairs for house systems only i.e.- plumbing, electrical, heating, air-conditioning, lp gas, appliance repair, structural and roof repairs.

I have referred- in good faith- [redacted] to well over 30 of my RV customers in need of automotive repairs.  I have never received a complaint with regard to his work... but in fact, have received a half a dozen or more positive reviews.  But this man isn't even one of my customers, nor has he ever been!

This cannot be a complaint against RV Medic because RV Medic WAS NOT INVOLVED IN ANY REPAIR(S) FOR THIS PERSON! I cannot... moreover will not pay any money to this man under these circumstances because I have not been a participant in nor a party to these alleged repairs that have gone wrong- as a matter of principle.  That being said, if [redacted] feels that I wronged him simply by referring him to one possible repair person, then I would be happy to take [redacted] and his wife out to dinner at the Casino or perhaps [redacted] or [redacted] in order to make things right, and give him an opportunity to get to know me in person.  Hopefully we can part on pleasant terms. 

I am more than happy to give contact numbers for [redacted] MOBILE, [redacted] and his wife if it will help.  I only ask that [redacted] understands that he is challenging the wrong party, and dismisses his complaint against RV Medic.  This is the first time I have ever heard any complaint with regard to [redacted]' work.  I believe that if [redacted] calmly and politely addresses his concerns with [redacted], that [redacted] will do the right thing.  

In summary- [redacted] is not a business entity of RV Medic.  [redacted] is a 28 year old man and [redacted] is his responsibility.

I ask that the Revdex.com Dispute Moderator recognize the facts I have carefully put forward and dismiss any allegations with regard to this claim... immediately.  I do not want any record of a complaint against RV Medic that is initiated by any person RV Medic was never involved with, or we may have to seek a remedy that will insure our reputation is not impugned wrongfully. 

'

We are working to resolve this, and if it is determined that we are in any way at fault, we certainly intend to make this right with all parties concerned. We take any complaint very seriously, and would like to point out that we have never had a complaint before... however, we have no record...

of this client. I would need to see a copy of the service invoice and payment instrument (how the service was payed for). I also need to know the nature of the specific repair... i.e. house systems, or chassis/automotive. Please provide this information for our review as soon as possible.

Great customer service!!! Had an issue with a slide out on my travel trailer, owner returned my call on Sunday and was on site by the next day. Helped me diagnose the problem, but we were unable to contact the manufacturer so we couldn't fix it. But the feedback I got set me in the right direction and the issue was resolved. RV MEDIC is the Best, Their number needs to be Saved to your phone, written down in your RV somewhere!!!! A must if you do a lot RVing in and around the Sedona area.

well satisfied with the work and the help with the insurance co.

I'm a longtime customer of RV Medic and I've been using the owner's services for years and I would highly recommend them. They've been very responsive and provide great customer service...they really seem to care about resolving my repair issues.

The owner is very good at explaining the issue and what needs to be done...very genuine demeanor. Certainly they've been more than fair to me in pricing..and what you get back is worth every penny. I've met alot RV repairs guys and they just want to get in there, get your money and get out...not very "customer service" oriented.

I've certainly have tried other services but no one seems to be as dedicated to servicing and resolving issues more than these guys.

I don't have a single complaint about RV Medic and will continue to use them.

I'm a longtime customer of RV Medic and I've been using the owner's services for years and I would highly recommend them. They've been very responsive and provide great customer service...they really seem to care about resolving my repair issues.

The owner is very good at explaining the issue and what needs to be done...very genuine demeanor. Certainly they've been more than fair to me in pricing..and what you get back is worth every penny. I've met alot other RV repairs guys who want to get in there, get your money and get out...not very "customer service" oriented.

I've certainly have tried other services but no one seems to be as dedicated to servicing and resolving issues more than these guys.

I don't have a single complaint about RV Medic and will continue to use them.

There are not enough good things to say about RV Medic in the [redacted] area. My wife and I were traveling through the area in late March. Our thermostat stopped working which meant not heat and no air conditioning -- two critical things in the desert. Gideon went through everything in the book to find a very small electrical short. Along the way he also took care of anything else not quite right. He is knowledgeable, certified, registered with the support groups for RV components and very reasonable. His customer approach is gentle yet thorough. He came back to our RV four days in a row. To top it off, he connected us with a mechanic that is taking care of an issue in the engine/chassis and helping to get our extended warranty claim made. I highly recommend RV Medic.

My family and I planned to head out on vacation and two days before we were scheduled to leave my class - A motor-home was having some major issues. My refrigerator wasn't working, the engine wouldn't start, the furnace wouldn't come on. I called one of the other RV repair outfits around the Verde Valley and they wanted me to bring my rig to their shop, I told them it would not start and I couldn't drive it there. They just gave me the number of a place that can tow RV's and their address. I decided I would give RV medic a shot because I heard they are a mobile outfit. I called and got a hold of Gideon, he scheduled me in the same day. I thought I was going to have to cancel our trip but Gideon came out and found the problem in a matter of minutes. It turned out to be a problem with my Inverter/Converter and Gideon was able to order me a new one overnight. He came the next day wired everything in, and sure enough, all my problems were gone.

Thanks Gideon!!

John-

Excellent service and very honest and
trustworthy. Fixed the problems with our camper and was very prompt. Highly recommend this company.

Review: Had a small leak and he sent his son to fix it. He came out said it was a clamp that needed to be tightened charged us 80 bucks then the leak came back. When called back he said his son moved to Oregon and he couldn't help us sol. Very unprofessional and quite honestly I went under the rv and the clamp wasn't even on anything it was just hanging there wide open talk about a joke.Desired Settlement: I just want him to fix the issue without some lame excuse his business got paid then tries to say so sorry not my problem we called you to handle the issue.

Business

Response:

We are working to resolve this, and if it is determined that we are in any way at fault, we certainly intend to make this right with all parties concerned. We take any complaint very seriously, and would like to point out that we have never had a complaint before... however, we have no record of this client. I would need to see a copy of the service invoice and payment instrument (how the service was payed for). I also need to know the nature of the specific repair... i.e. house systems, or chassis/automotive. Please provide this information for our review as soon as possible.

Consumer

Response:

I have reviewed the response made by the business in reference to complaint ID [redacted], and find that the company needed other info so here it is. We called about a leak under the chassis we paid for repair yet it is still leaking was told by his son it was a clamp and fixed it isn't. We are staying at an near cliff castle casino at their rv park. We just want the issue fixed properly or our money back since it was his son that did the repair that didn't do any good.

Regards,

Business

Response:

I have carefully checked, and we have no record of this person. This man was not a customer of RV Medic but of [redacted] which is the business my son, [redacted], owns. RV Medic never received compensation of any kind for the work [redacted] did. I did not treat "[redacted]" disrespectfully because I have never spoken with him. I have no way of knowing if anything this man claims is actually true!

RV Medic does not do automotive repairs of any kind. We offer service and repairs for house systems only i.e.- plumbing, electrical, heating, air-conditioning, lp gas, appliance repair, structural and roof repairs.

I have referred- in good faith- [redacted] to well over 30 of my RV customers in need of automotive repairs. I have never received a complaint with regard to his work... but in fact, have received a half a dozen or more positive reviews. But this man isn't even one of my customers, nor has he ever been!

This cannot be a complaint against RV Medic because RV Medic WAS NOT INVOLVED IN ANY REPAIR(S) FOR THIS PERSON! I cannot... moreover will not pay any money to this man under these circumstances because I have not been a participant in nor a party to these alleged repairs that have gone wrong- as a matter of principle. That being said, if [redacted] feels that I wronged him simply by referring him to one possible repair person, then I would be happy to take [redacted] and his wife out to dinner at the Casino or perhaps [redacted] or [redacted] in order to make things right, and give him an opportunity to get to know me in person. Hopefully we can part on pleasant terms.

I am more than happy to give contact numbers for [redacted] MOBILE, [redacted] and his wife if it will help. I only ask that [redacted] understands that he is challenging the wrong party, and dismisses his complaint against RV Medic. This is the first time I have ever heard any complaint with regard to [redacted]' work. I believe that if [redacted] calmly and politely addresses his concerns with [redacted], that [redacted] will do the right thing.

In summary- [redacted] is not a business entity of RV Medic. [redacted] is a 28 year old man and [redacted] is his responsibility.

I ask that the Revdex.com Dispute Moderator recognize the facts I have carefully put forward and dismiss any allegations with regard to this claim... immediately. I do not want any record of a complaint against RV Medic that is initiated by any person RV Medic was never involved with, or we may have to seek a remedy that will insure our reputation is not impugned wrongfully.

'

I've been meaning to right this review for years. Now I have another reason.

Recently the exhaust fan in the bath room of our RV stopped working. Because

parts so often are upgraded, there were none in the parts books. Our RV MEDIC, GIDEON HALFORD, spent a great deal of time and effort locating the only fan that will fit our space. He then orderd it. When it comes in he will install it for us. One of the great things about Gideon is that he keeps us informed.

We came to the Verde Valley four years ago. RV Medic has worked on our unit

A 2009 Jayco Eagle all this time. Replaced and added awnings. Added a voltage regulator for more power. The company has also Rerubbered our roof here in AZ. on two different occasions, as well as ordered and installed our new television. I could say more about this company, for now I'll say as long as the RV Medic is in business he'll be working on us.

I was referred to RV Medic by a friend who used their services to get their RV winterized for the winter season. This year I had neglected to get that done to my vehicle so sure enough, when I hooked it up, water started dripping from the bottom of my rig. Gideon was able to track down all the cracked pipes, replace them, as well as replace other broken parts that had to be ordered from the manufacurer, and finished before I had to get back on the road to enjoy the rest of my vacation! Gideon also gave me some tips to prevent this from happening in the future. I'm very happy with the service I received and would definitely refer any of my friends if they are headed to the Arizona area.

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Description: Recreational Vehicles - Repair & Service, Recreational Vehicles - Equipment, Parts, Supplies

Address: 4218 E 4th St, Owensboro, Kentucky, United States, 42303

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www.yourrvmedic.com

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