RV World of Georgia

Bought a used 38' Allegro Bus from RV World of GA in late Oct 2015, to use for retirement and pending trip to Alaska heading out May, Prior to receiving our "Bus", RV World replaced all the window and door seals, installed a new radio, and repaired other miscellaneous items We paid for painting on the top and front along with a small repair to side area from previous owners RV World did more than required and we were very happy with the result As previous 5th wheel owners, but new to Class A's, we set out to our local campground to try out this massive 38ft rig, including learning all the systems and processes inherent with a Class A Bus Having problems with multiple issues, some intermittent, including volt dead after a few days RV World sent out service technician to our campground on a late Friday afternoon to attempt to fix (miles away)--surprised they would go to such lengths Technician upset with our situation, indicating "this is not how we do business" He could not fix at site so back to RV World for repair Appeared there may have been an electrical surge with resultant electrical issues Required replacing major items such as Xantrex display panel, converter, inverter, jack leveling system pressure switch, hazard and ACC switch, water heater thermostat, TV antennae, new awning door instead of new spring arm, and a few various smaller items found at campWhen we picked up The Bus after RV World keeping for a few weeks (to insure no issues with volt/volt systems, etc.), we were ecstatic to learn we were not billed for any of the several thousand dollars of parts and labor Again, many apologies from RV World for having the issues and resulting inconvenience Should some of these issues been discovered/repaired by RV World before the sale? Maybe But, to their defense, many of the problems were intermittent and/or required using the rig to discover same Let me say that in our dealings with RV World, every employee was professional and attentive to our needs The technicians appeared passionate about their work and proud of the end product This is the way to do business No Camping World for us Only RV World of GA

Bought a used 38' 2003 Allegro Bus from RV World of GA in late Oct 2015, to use for retirement and pending trip to Alaska heading out May, 2016. Prior to receiving our "Bus", RV World replaced all the window and door seals, installed a new radio, and repaired other miscellaneous items. We paid for painting on the top and front along with a small repair to side area from previous owners. RV World did more than required and we were very happy with the result.

As previous 5th wheel owners, but new to Class A's, we set out to our local campground to try out this massive 38ft rig, including learning all the systems and processes inherent with a Class A Bus. Having problems with multiple issues, some intermittent, including 12 volt dead after a few days. RV World sent out service technician to our campground on a late Friday afternoon to attempt to fix (40 miles away)--surprised they would go to such lengths. Technician upset with our situation, indicating "this is not how we do business". He could not fix at site so back to RV World for repair.

Appeared there may have been an electrical surge with resultant electrical issues. Required replacing major items such as Xantrex display panel, converter, inverter, jack leveling system pressure switch, hazard and ACC switch, water heater thermostat, TV antennae, new awning door instead of new spring arm, and a few various smaller items found at camp. When we picked up The Bus after RV World keeping for a few weeks (to insure no issues with 12 volt/120 volt systems, etc.), we were ecstatic to learn we were not billed for any of the several thousand dollars of parts and labor. Again, many apologies from RV World for having the issues and resulting inconvenience.

Should some of these issues been discovered/repaired by RV World before the sale? Maybe. But, to their defense, many of the problems were intermittent and/or required using the rig to discover same.

Let me say that in our dealings with RV World, every employee was professional and attentive to our needs. The technicians appeared passionate about their work and proud of the end product. This is the way to do business. No Camping World for us. Only RV World of GA.