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R&W Products

8216 Princeton Glendale Rd Ste 212, West Chester, Ohio, United States, 45069-1675

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R&W Products Reviews (%countItem)

My experience with *** was a good one. R&W Products came to my property to replace my roof and from the beginning they helped me with the claims process with my insurance company and they communicated with me for the updates. I was also glad to when I found out they do not take any payment until they complete the work. Their company crew promptly arrived on time they set up and they finish the roof work. After the roof is done, they took their time cleaning up, and disposing all unwanted materials and the old materials. I highly recommend this company to anyone with the roofing needs.
Thanks.

R&W has done a great job for replacing my house’s roof. They helped file the claim with our insurance company and the whole process is professional and efficient. The team completed the roof replacement in one day and we are very satisfied with the work they have done. We will definitely recommend this company to our friends who need a new roof. Great experience.

We were very satisfied with the work we received from R & W. They installed a new roof quickly and it looks great. They helped us file the claim with our insurance company and it was a very easy and smooth process. Would recommend this company to anyone.

R&W did a fantastic job replacing my roof. Their crew showed up when they said. At the end of the day, I had a new roof, yard was cleaned up nicely. I couldn't of asked for better service.

Process was so easy, helped me make the insurance claim, installed the roof as soon as the weather permitted, roof was installed so quick and the the workman ship was fantastic.
Would recommend to anyone for a new roof.

They assisted me through the process to file the insurance claim. The crew arrived early and finished work on the same day, including having the ground cleaned. Overall they are professional and did an amazing job to replace my roof.

My mother had a roof put on this last sat. The crew arrived before 7 am n the crew was working at 710. My mother was Amazed with the work this company produced in just one day. The roof looks Amazing. Thanks so much for a job well done.

R&W met and exceeded our expectations for Customer Service.
After a bad rain and wind storm in March 2019 we obtained a detailed Proposal from them for the repairs. They assisted me on a Saturday evening to contact my insurance company and establish a Claim.
After taking pictures of the roof damage, they filed a detailed Quotation which was accepted by my insurance company - no other quotations required.
The work was finished on a timely basis. their clean-up of the front yard left it looking better than before - raking lawn, mulch, etc .
The owner, Sam M, was on site each day to review the work and answer any of my questions.
The Crew was thorough and hard-working.
I would Recommend them.

We were buying a new house two years ago, and nearly didn’t when we saw that the seller had two layers of roof I called around and found a few people recommended I call Terry G with R&W Products. All I can say is that as for my wife and me we were glad we did. The seller was able to claim damage from a storm, and we chose the tiles and color. My wife was happy, the seller was happy and I was happy. Great experience!

I had ACS roofing do a roof replacement in April 2016. This roof labor was under warranty for 5 years. In January 2018 we experienced leakage from the roof. I had made multiple attempts over phone and email to reach out to ACS but they have not replied. I even went to their offices on Jan 31 but no one was there and the doors were locked.

R&W Products Response • Feb 08, 2018

We have contacted Mr *** and resolved the problem on Monday 2/5/2018. We replaced 3 defective box vents which caused leaks. We are currently waiting for a rain to test our repairs. Thereafter, we will be addressing any inside damage caused by the leaks and restore the home to its previous condition.

Thanks

Customer Response • Feb 12, 2018

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it. If you and the business have reached an agreement and compliance is set for a future date, we trust the business will comply. Please contact us after that time if the matter is not resolved as agreed and we will review the complaint and proceed accordingly.]

Revdex.com:

I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.

Regards

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Address: 8216 Princeton Glendale Rd Ste 212, West Chester, Ohio, United States, 45069-1675

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