We are sorry to learn the customer is still having difficulty applying the productAs per our advertised Return Policy, a customer can return any product within days for any reason or no reason at allWe have issued the refund as requestedIt is not necessary to return the products to us as they have been used
As we have explained to customer, her package is shown on [redacted] website to have been delivered to the address provided on April **, As is clearly stated on our website, " [redacted] *** [redacted] " Despite this, we emailed the customer stating that if she was able to put in a claim with her local postal authority, as we detailed in our email, we would be able to better accommodate her and, that contingent on the results of the claim filed, we would be able to send a replacementWe did not receive a reply to this email, just another demand for a refund this time via the Revdex.comThe customer remains welcome to file the claim with her postal authority, so that we can resolve this matter
We are sorry to learn the customer is still having difficulty applying the productAs per our advertised Return Policy, a customer can return any product within days for any reason or no reason at allWe have issued the refund as requestedIt is not necessary to return the products to us as they have been used
As we have explained to customer, her package is shown on [redacted] website to have been delivered to the address provided on April **, As is clearly stated on our website, " [redacted] *** [redacted] " Despite this, we emailed the customer stating that if she was able to put in a claim with her local postal authority, as we detailed in our email, we would be able to better accommodate her and, that contingent on the results of the claim filed, we would be able to send a replacementWe did not receive a reply to this email, just another demand for a refund this time via the Revdex.comThe customer remains welcome to file the claim with her postal authority, so that we can resolve this matter