Initial Business Response / [redacted] (1000, 6, 2015/01/29) */ RW Zukin, The management company for Monterey Pines Apartment homes in [redacted] , has decided to grant the request for a refund of [redacted] paint material ($39.09) and the carpet replacement fee ($184.31) which had been deducted from, her security depositThe total refund issued will be $Check will be mailed out by 2/6/from out accounting department It will be sent to the address listed on the complaint of: [redacted] St [redacted] XXXXX Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/02/04) */ RW Zukin got in touch with me and this complaint has been resolved
Initial Business Response / [redacted] (1000, 11, 2014/11/06) */ We understand Mr [redacted] 's frustrationRW Zukin served as the property managing agent for the owner of the property he lived atHe is correct that a plumbing problem developed during his tenancyWe attempted to resolve the matter during his residency and when we were unable to do so, the property owner authorized us to release him from his lease, returned his full deposit, and provide him a rent credit of approximately $As Mr [redacted] notes by reference to the presence of contractors, management did respondUnfortunately, plumbing leaks can be problematic, and we worked in good faith to resolve the problem as quickly as possibleIn addition to filing this complaint, Mr [redacted] has also sent us a letterWe have been in touch with him and hope to ultimately resolve this matter to everyone's satisfactionAdditionally, this property has since been sold and is no longer managed by RW Zukin
Initial Business Response / [redacted] (1000, 6, 2015/01/29) */ RW Zukin, The management company for Monterey Pines Apartment homes in [redacted] , has decided to grant the request for a refund of [redacted] paint material ($39.09) and the carpet replacement fee ($184.31) which had been deducted from, her security depositThe total refund issued will be $Check will be mailed out by 2/6/from out accounting department It will be sent to the address listed on the complaint of: [redacted] St [redacted] XXXXX Initial Consumer Rebuttal / [redacted] (2000, 8, 2015/02/04) */ RW Zukin got in touch with me and this complaint has been resolved
Initial Business Response / [redacted] (1000, 11, 2014/11/06) */ We understand Mr [redacted] 's frustrationRW Zukin served as the property managing agent for the owner of the property he lived atHe is correct that a plumbing problem developed during his tenancyWe attempted to resolve the matter during his residency and when we were unable to do so, the property owner authorized us to release him from his lease, returned his full deposit, and provide him a rent credit of approximately $As Mr [redacted] notes by reference to the presence of contractors, management did respondUnfortunately, plumbing leaks can be problematic, and we worked in good faith to resolve the problem as quickly as possibleIn addition to filing this complaint, Mr [redacted] has also sent us a letterWe have been in touch with him and hope to ultimately resolve this matter to everyone's satisfactionAdditionally, this property has since been sold and is no longer managed by RW Zukin