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Ryan D. Blissett, D.M.D., P.C.

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Reviews Ryan D. Blissett, D.M.D., P.C.

Ryan D. Blissett, D.M.D., P.C. Reviews (3)

Customer notified staff of damage on 6/*/at 4pmImmediately staffed worked with tenant to resolve and document incident by; documenting incident, taking pictures of damaged items, transferring tenants items to another unit, and proving tenant with forms to file a claimWe have
cataloged damaged items, also we are in the process of completing our findings and will work customer to come to a resolution

Customer, [redacted] is currently renting storage at our Lawrence location located at [redacted], [redacted]. His unit number is [redacted].We have reviewed [redacted] (ID # [redacted]) complaint and researched his account information. We understand his frustration. However, after...

reviewing his lease and account, the customer agreed to the discount that was given to him which was the 1st month free. According to our advertisement, “UP TO TWO MONTHS FREE” “ASK FOR DETAILS”, customers may receive different discounts according to our occupancy guidelines and availability per location. During that time, he rented the storage unit on 08/**/2015 and we did not have any units available with a 2 month free discount. He was offered the 1st month free due to occupancy and size availability. All this information was given to [redacted] during the tour given to him before he signed the month to month lease. He agreed to the terms offered and signed his lease fully aware that he was only receiving the 1st month free on the unit he selected. We have informed the District Manager at our Long Island region and as a courtesy we will apply a credit to [redacted] account of $160.00, which is a month’s rent. This is an exception we are making for [redacted]. We typically do not apply credits onto the account of this matter once the lease has been signed by the customer. Again, we understand [redacted]’s frustration and regret that this situation has gone as far as the Revdex.com. Nevertheless, we can only move forward as we’ve stated above. If additional information is necessary, please contact Ivan R[redacted], District Manager, at [redacted] or ###-###-####.Sincerely, Storage Post

To Whom It May Concern,We regret to hear of [redacted]s experience. We strive to provide exceptional customer service, we will review matter with staff, provide additional training and coaching where needed. [redacted], rented a storage unit with us on 03/**/2017.  At...

time of rental, customer was informed of terms of our lease, access denial and late fee process.  Customer acknowledged and signed the month to month lease on 03/**/2017. Customer has failed to make her payment according to the month to month lease. We understand that at times customers have a hardship or are not able to pay their monthly rent on time, which is why our lease provides a grace period before late fees are assessed on an account.  The terms on our lease state (Page 3 Section 10-DENIAL OF ACCESS: "When Occupancy Charge or other charges remain unpaid for one (1) or more days, Manager may deny Occupant access to the storage space. Access will be denied to any party other than the Occupant who does not retain gate code and key to lock on Space or has failed to provide Manager with written authorization from the Occupant to enter the Space. Otherwise, only a court order will be sufficient to permit access by others. Occupant’s access to the facility may also be conditioned in any manner deemed reasonably necessary by Manager to maintain order on the premises. Such measures may include, but are not limited to, restricting hours of operation, requiring verification of occupant’s identity and inspecting vehicles that enter the premises. Additionally, if Occupant is renting more than one Space at any given time, default on one rented Space shall constitute default on all rented Spaces, entitling Manager or Owner to deny access to Occupant to all rented Spaces").We have tried to explain our policy to [redacted]. She is demanding access with an open balance. Our policy applies to all tenants, providing special courtesies a select number of tenants would not be fair to all other tenants. We look forward to a resolution with [redacted].

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Address: 1540 Beacon Street, Brookline, Massachusetts, United States, 02446-2215

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