Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Contact Name and Title: [redacted] General Manag Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @rycolandscaping.com We are currently working in cooperation with the Board President and Members of the Homeowners Association in satisfying any perceived quality/contract issuesWe are here to carry out the needs of the HOAQuality changed for the better since being awarded landscape maintenance, now in the second seasonI feel we can count on a majority of the Board backing this upRecently soil test were conducted and we didn't have the benefit of results when this complaint was filedOn August 21, all parties involved met to discuss negative test results, implications and possible remedy(s)These varied and complex soil deficiencies fall well outside the services currently contracted forPossible solutions and alternatives have been presented for the Boards consideration Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/01) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/08/27) */
Contact Name and Title: [redacted] General Manag
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@rycolandscaping.com
We are currently working in cooperation with the Board President and Members of the Homeowners Association in satisfying...
any perceived quality/contract issues. We are here to carry out the needs of the HOA. Quality changed for the better since being awarded landscape maintenance, now in the second season. I feel we can count on a majority of the Board backing this up. Recently soil test were conducted and we didn't have the benefit of results when this complaint was filed. On August 21, 2015 all parties involved met to discuss negative test results, implications and possible remedy(s). These varied and complex soil deficiencies fall well outside the services currently contracted for. Possible solutions and alternatives have been presented for the Boards consideration.
Initial Consumer Rebuttal /* (2000, 7, 2015/09/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response / [redacted] (1000, 5, 2015/08/27) */ Contact Name and Title: [redacted] General Manag Contact Phone: XXX-XXX-XXXX Contact Email: [redacted] @rycolandscaping.com We are currently working in cooperation with the Board President and Members of the Homeowners Association in satisfying any perceived quality/contract issuesWe are here to carry out the needs of the HOAQuality changed for the better since being awarded landscape maintenance, now in the second seasonI feel we can count on a majority of the Board backing this upRecently soil test were conducted and we didn't have the benefit of results when this complaint was filedOn August 21, all parties involved met to discuss negative test results, implications and possible remedy(s)These varied and complex soil deficiencies fall well outside the services currently contracted forPossible solutions and alternatives have been presented for the Boards consideration Initial Consumer Rebuttal / [redacted] (2000, 7, 2015/09/01) */ (The consumer indicated he/she ACCEPTED the response from the business.)
Initial Business Response /* (1000, 5, 2015/08/27) */
Contact Name and Title: [redacted] General Manag
Contact Phone: XXX-XXX-XXXX
Contact Email: [redacted]@rycolandscaping.com
We are currently working in cooperation with the Board President and Members of the Homeowners Association in satisfying...
any perceived quality/contract issues. We are here to carry out the needs of the HOA. Quality changed for the better since being awarded landscape maintenance, now in the second season. I feel we can count on a majority of the Board backing this up. Recently soil test were conducted and we didn't have the benefit of results when this complaint was filed. On August 21, 2015 all parties involved met to discuss negative test results, implications and possible remedy(s). These varied and complex soil deficiencies fall well outside the services currently contracted for. Possible solutions and alternatives have been presented for the Boards consideration.
Initial Consumer Rebuttal /* (2000, 7, 2015/09/01) */
(The consumer indicated he/she ACCEPTED the response from the business.)