S & B Plumbing, Inc. Reviews (1)
I first made a call during the latter part of November for a quote on cleaning out my drain pipes. The response was that there was a charge for the plumber to go out but would be credited toward the service if we used them. I agreed and two individuals arrived later that day promptly for inspection. After inspection, they said that another crew would have to come out and use a specialized piece of equipment called a jeter to clean out the pipes and they would call back with a time next week.A week went by with no call and then the following week, we received a call that they would come out the following Monday. Nobody showed up on Monday, Upon calling the company later, they stated that they were a man down and would come out the following day. Upon arrival the following day, they started work using the jeter and started probing at a drain in the front yard with the reasoning that this must be the drain from the drains from the back of the house. The probe then got stuck in the drain and it took two days to get the probe unstuck. The probe apparently got suck on some underground roots that had broken through the drain. After digging the probe out, it was discovered the that front drain was actually a storm drain for excess rainwater from the street so that it would drain into another underground drain. They then went to back of the house and dug up the rear drains and probe it to discover that the rear drains drained to the empty field in the lot behind my house. As the drains exits were now all underground, he did not feel that these would be worth it to get cleaned out. The service provider then set an appointment to show me the work and suggested that I get gutter expert to look at my situation. He then agreed to provide an estimate and to fill in the dirt in the holes that he had dug to investigate the rear drain on the next day. Needless to say this was never completed. I provided payment of $450 but did not agree to the total balance of $1073.75 as the problem was never fixed.