S & K Express, Inc.

Madam/ SirThank you for listening to the complaints on our behalf.Ms *** *** was our guest in room ***She did tell us about the lamp shock.Her room was checked during her stay and nothing wrong was found.She complained about the bed bugs at check outOut of courtesy, we refunded her the last
nights stay, without checking on her complaintOn checking the room, we found nothing wrong.She had also complained to the Jacksonville Health dept for hotel and motelThey came to investigate and did not find any thing wrong. The room has been continuously rented after she left and have no complaints.So we request you to please consider this case closed.Thank You*** ***